Diagnosing AdSense Account Problems

AdSense uses various techniques to protect their content quality - and when they take action, they don't always give you a lot of clues about their actions, or warnings before taking action.

Both AdSense and Blogger use fuzzy analysis to classify unacceptable content and practices. Neither AdSense or Blogger can publish definitive policy advice, each time they classify or suspend an account.

AdSense publishes policy guidelines - and prohibited content, to define the limits.

AdSense works best when staying well within the limits.

Like Blogger, AdSense requires blog owners / publishers to stay within the limits.

We want to maintain a strong ecosystem for both advertisers and publishers. As a publisher, you are responsible for maintaining high quality inventory and traffic.

People who stray outside the limits should not expect detailed coaching, which let them determine exactly what limits can't be exceeded.

When you exceed the limits, you may not like the results.

Bad news, seen by some too late.



Dodgy techniques and traffic cause problems with both AdSense and Blogger - and both AdSense and Blogger will take action.

For best results, read and follow required practice.

When an AdSense account is suspended, AdSense provides a Disabled Account FAQ. You can use the FAQ - but you'll do better to read the policies, and stay within the limits.

You can appeal, after correcting a problem - within limits.

You'll find limited support for appealing - even after identified problems are resolved.

Thanks for contacting Google AdSense. According to our records, you already appealed to us twice in the last 30 days. Due to the volume of appeals we receive and as indicated in our help center you can't appeal more than twice per month.

If your previous appeals have been unsuccessful please remember that our actions are the result of careful investigation by our team of dedicated specialists, taking into account the interests of our advertisers, publishers, and users. Though you might be disappointed with our decision, we are unable to reinstate your account.

If you have new information which may have helped us to reinstate your account then you are welcome to submit another appeal next month.

We appreciate your patience and understanding.

An effective appeal requires two definitive details.

1. Acknowledge what you did wrong.
2. Describe what you are doing to prevent its recurrence.

The best action will be to read and observe published policies.

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Like #Blogger, #AdSense does not provide detailed advice, or advance warning, about unacceptable content or practice. AdSense publishers are simply expected to read their policy documents - and stay well within the limits.

Blogger Support Won't Play Wheel Of Fortune With Us

Long ago, Blogger Support used to provide personalised account recovery service, to blog owners who had forgotten their account names and passwords - and give "hints" in open forum discussion, reminiscent of the popular TV game show, Wheel Of Fortune.

But reality intervened - and now, everybody who wants to recover access to a Blogger account / blog must use one of the automated account / blog access recovery tools- ignoring however defective they may appear to be.

We have seen several sad stories, played out in Blogger Help Forum: Get Help with an Issue.

Round #1

An unhappy "blog owner" would request assistance.

I forgot the password. Can somebody help me recover access?

Blogger Support would email recovery instructions to "whatever @ gmail . com", and advise the "blog owner"

I emailed your reset instructions to "w****** @ g**** . com".

Sometimes they would get the reply

That does not help me. Can I buy a vowel?

Blogger Support, always optimistic, would give it another go.

I emailed your reset instructions to "w***e*** @ g**** . com".

then

I emailed your reset instructions to "w*a*e*** @ g**** . com".

finally

I emailed your reset instructions to "w*a*e**r @ g**** . com".

Finally, the successful "blog owner" would reply

Thank you so much! I am so happyyyyyyyy!!!

But the story did not always end there.

Round #2

The next month somebody would report

My blog disappeared from my dashboard while I was in the hospital, in a coma. I now want to tell everybody how I am doing - but my blog is now full of spam, and nobody can read it!! Whatever can the problem be?

And the blog mentioned in Round #2 turned out to be the same as in Round #1.

Round #3

The final verdict would be that Blogger Support, while playing "Wheel of Fortune" in Round #1, had been playing with a hacker, who was then able to steal somebody else's blog.

Bonus Round

After that happened a couple times. Blogger developed the recovery tools, and wrote the final FAQ. And, stopped providing real time, personalised advice.

And that is that. You cannot prove that you are the owner of the blog, because you cannot communicate directly with Blogger Support. You have to use the tools provided - and / or search each email account, persistently.

Blogger Support will not play "Wheel of Fortune" any more. Everybody is urged to never reveal their email address, to the world.

In some cases, the blogs would be deleted, as new spam hosts - but ownership is seldom recoverable.

Bankrupt

Your best solution, now, is to start a new blog - then combine the two blogs, in a blog cluster.

Spam Review Requires Triage

If you are a fan of any TV medical dramas - or if you have any medical background, you probably know the term "triage".

In a medical setting, triage is applied to conditions where multiple patients are present, and far outnumber the medical staff available to provide immediate treatment. When a "triage" technique is needed, one doctor examines each patient, briefly, and places each in one of three categories.

1. Immediate care needed, and beneficial.
2. Immediate care not needed. Treat when cases of #1 priority are complete.
3. Immediate care not needed, or useful. Treat when cases of #1 and #2 priority are complete.

We have a "triage" dialogue, for spam review. The dialogue uses 3 progressive screenings, to place a blog in one of three Categories.

1. Spam review needed.
2. Spam review not needed.
3. Spam review not beneficial.

Each progressive reply determines what succeeding reply is appropriate.

Prescreening: Request automated spam review.
The triage process, and manual spam review, is most effective when preceded by an owner requested automated review, using the dashboard "Appeal" / "Restore" / "Review" buttons. This is most likely to happen when the blog owner is able to login, using the right account - and will be possible only when the owner account is not deleted or locked.

Category 1: Spam review needed
This category includes blogs that were deleted by Blogger as suspected spam hosts, are being reported by the owner, and are likely to be restored by Blogger Policy Review staff, when presented to them. Blogs in this category will pass all 3 forum screenings.

Category 2: Spam review not needed
Not all deleted blogs were deleted by Blogger, as suspected spam hosts. Blogs may have other status.

• Deleted by Blogger, for other reasons.
• Deleted by people, not Blogger.
• Not deleted, at all.

None of those blogs will benefit from spam review. The 3 forum screenings help us identify blogs in this category.

Category 3: Spam review not beneficial
Not all blogs, deleted by Blogger, will be restored - even if reviewed. The 3 forum screenings help us identify blogs that will not pass review by Blogger Policy Review staff, and give us the clues and details that can help us convince the novice spammers that continuing to publish a given blog - or requesting review of a righteously deleted blog - will not benefit them.

Screening #1
The first screening helps us establish 3 details.

1. The blog was deleted by Blogger.
2. The blog is a suspected spam host.
3. Review is being requested by the owner.

We can deduce these 3 conditions, given two crucial details by the owner.

• The BlogSpot URL.
• A screen print of the dashboard "Deleted blogs" list.

A thoughtful blog owner, including both details in the opening post in the topic, will avoid the first screening altogether.

I am sure that this is a frustrating experience - and I thank you for writing here, for advice. Impolite treatment of genuine blogs, however, is an unavoidable side effect of Blogger protecting all Blogger blog owners, against people who will try to misuse the Blogger service.

Please, read the linked articles, and help us to help you. This will give you a better idea of the basic requirements for abuse / malware / spam review.

[FAQ] Does The Blogger Abuse Mitigation Policy Violate The Rights Of The Blog Owners?

Screening #2
The second screening gives the blog owner a chance to review the blog in personal memory, and decide whether the blog may have actually been righteously deleted. It uses a set of FAQs developed jointly by Blogger Support, and Top Contributors.

Malware / Spam Appeal Guidelines - January 2015

If your blog(s) have been unfairly classified as a hacking / malware / porn / spam host, we apologise. Nobody gains, with genuine, non spam Blogger blogs being deleted or locked falsely. Given the fact that automated malware / spam detection is not yet a perfect science, Blogger Support is always willing to investigate any reports of false positive reviews, politely posted here in the forum.

That being said, before you request an appeal, it's worth describing a few examples of what Blogger regularly removes, as part of its zero tolerance policy to abusive / inappropriate content: Read the FAQ, for a list of examples.

[FAQ] What Blog Content Is Considered Abusive, By Google Spam Mitigation Policy?

Done honestly and properly, Screening #2 helps everybody avoid any unnecessary third screening and subsequent review request - and Blogger Policy Review staff, Blogger Support staff, Top Contributors, and blog owners can all spend their time more productively.

Screening #3
The third screening - when content from the blog can be found in search engine cache - gives the helpers and blog owners a chance to jointly examine blog content, structure, and style. We try to determine why the blog may have been deleted, and whether it will be useful to continue - and what details to provide to Blogger Support, that might encourage Blogger Policy Review staff to favourably review the blog, and restore it.

I found a copy of the blog, in cache.


Please examine the copy, by clicking on the link above - and examine screen prints, below. Is that typical blog content?

The Review Request
Having passed all 3 screenings, the blog is passed to Blogger Support with documentation - and subsequently, to Blogger Policy review for final evaluation. Following favourable evaluation, the blog is restored.

This is a long, and seemingly ceremonial process. In reality, it enables best use of available time, with all 4 groups of people involved.

1. Blog owners.
2. Blogger Policy Review.
3. Blogger Support.
4. Top Contributors.

The triage process will be the most successful, when everybody is polite, prompt, and responsive.

The Account / Blog Recovery Instructions Don't Work!

Every day we see the complaints, of the hundreds.

Your instructions, for recovering access to my Blogger account, don't work!

And alternately, we see the anguish.

I can't login to my Blogger account, because my account is locked!!

And the final complaint, which is the most heartbreaking.

I can login, but my blog is not on my dashboard - and someone has filled my blog, with spam!!!

These are all reports about the same problem, in alternate universes.

Any time Blogger Engineering changes their account / blog recovery options, and cuts down on the numbers of one of the three, the other two will surely increase in number - because all three are symptoms of the same problem. People simply refuse to remember their account names and passwords.

There is one solution, which would be 100% effective, and drive the numbers of each of the hundreds, to zero.

Everybody, without exception, would simply remember their account name and password.

Were that to happen, Blogger Security could remove all "backdoor" accesses and recovery tools, and blog thieves would have to go back to Barista College, or Hamburger University. There would be no more stealing control of peoples accounts or blogs - save maybe by watching somebody in public, as they login.

The recovery instructions do work, for people who make some effort.

The recovery instructions do not work, because you, the blog owner, simply don't make enough effort to remember / retain control of your accounts, or to protect your accounts. And in some cases, you simply have protected your identity, to make you completely anonymous - and can't identify yourself, because you are anonymous.

Remember your login details, and be one of the millions who work on their blogs.

If you remember your account name and password - and do not ever let your account name and password be known in public - you will never have to worry about account / blog recovery. You would then be one of the millions who do not care about account / blog recovery, because they never need to use the recovery tools.

Be prepared to re authenticate, when you travel!

And if you travel, be prepared! Setup Google 2-Step Verification before you step out the door. And whether you travel, or stay in the same place, use your account, and publish your blog, regularly.

Millions don't worry. Become one of the millions. Reduce the numbers of the hundreds.

If you're learning this concept too late - as many are, periodically - start a new blog, and combine the old and new blogs, in a blog cluster.

Confusion About GMail Vs Non GMail Based Email

Long ago, when diagnosing a problem thought to involve email, in Blogger Help Forum: Get Help with an Issue, we would ask a very simple question

Is your Blogger account based on a GMail - or non GMail - email address?

And we would carefully add

Please, do not state your email address, here!

The latter request was to prevent theft of peoples Blogger accounts.

Now, in many cases, we must qualify the question of email address. We also ask.

Is your email provided by your employer, ISP, or school network?

and even

Do you read your email in a browser window, or a local email client?

Modern email distribution is not always homogeneous.

Both questions reflect the complex nature of email delivery, that is a part of Internet reality.

Few people can accurately diagnose their problems, based only on the simple question

Is your Blogger account based on a GMail - or non GMail - email address?

The lines between GMail, and non GMail email accounts - and addresses - are not absolute, any more.

Both GMail and non GMail addresses may be used in a local network.

GMail, and non GMail addresses, alike, may use GMail browser based email, in delivery and display. And GMail accounts may use non GMail email systems, for addressing, delivery, and / or display.

These variations can lead to interesting scenarios such as mysterious loss of blog membership invitations, and of email subscriptions. And options for Blogger account recovery become more complicated - with password synchronisation issues, between the email account and the Blogger account.

Thanks to Google Apps based domains, and the ability to provide non GMail addresses which use GMail, anybody can use a non GMail address with GMail based delivery and display. Some people have even setup Blogger accounts, based on Google Apps based email addresses (again, appearing to be non GMail based) - though this is not recommended.

Managed domains may use GMail delivery, and a non GMail email address.

Corporate email systems, ISP provided email, and schools (of all grades, elementary through university) may use Google Apps based email. Many large local network based email systems have been "upgraded" to use cloud based email, such as GMail, for delivery and display. The results are not always beneficial.

And, thanks to "push / pull" GMail options, where an individual GMail account can be configured by a knowlegeable account owner, even individual account owners can use a GMail address, with non GMail delivery and display - or can use GMail display, for non GMail based address / delivery.

With computer owners who do not care or know about what email system they use, with where the individual messages may be filed, and with security filters that update without notice, loss of email messages is common.

Bounced email does not get dropped into the "Bulk" / "Spam" folder.

Note that "bounced" email may not be treated as spam. Some "bounced" email never gets as far as a spam filter - it may simply be rejected. You will look, in vain, in the "Bulk", "Inbox", and "Spam" folders.

This will interfere with account recovery - if you can't find the password reset email, how do you recover control of the account?

The simple question

Is your Blogger account based on a GMail - or non GMail - email address?

just is not accurate, when diagnosing all Blogger problems.

Blogger Is Unfair - To Would Be Blog Thieves

Blog owners continue to forget the account name and / or password of their Blogger accounts, then demand alternate recovery options.

Every week, we see the reports in Blogger Help Forum: Get Help with an Issue, claiming that changing their email - or getting a new phone - caused somebody to unfairly lose access to her / his blog. Too many blog owners refuse to understand that the email address and phone number are simply backdoor accesses to their Blogger accounts.

When given advice to use Blogger: Forgot your username or password?, or Blogger Help: Having trouble signing in or viewing your blog?, we frequently see demurrer.

Neither tool helps me. Can I please contact a real person?

The implication, when demanding human real time contact, is that the blog owner (or would be blog thief) can provide secret details - which when supplied, will convince a real Google security employee that the Blogger account / blog is the legal property of the complainant.

Secret details, which are jointly effective for Blogger / Google and the would be blog owner, are quite limited.

Account / blog recovery details have standards, to be useful.

Any account / blog recovery has to be based upon details which have three requirements.

1. The would be owner knows, and can use.
2. Blogger / Google can verify, within their own databases.
3. No third person can discover, using enough search time (Google or competitor) - or manufacture, using PhotoShop or a similar product.

Any details, which do not fulfill all 3 requirements, are either useless or unsafe. If unwisely accepted by Blogger / Google, they simply allow theft of someone else's properly secured Blogger account and blogs.

Verification can only use Blogger / Google maintained details.

Verification has to be based on Blogger / Google databases. Blogger cannot accept FaceBoook, Twitter, or WordPress personal pages or profiles, as proof of identity or ownership.

Blogger has a responsibility to active blog owners, to not permit theft.

Many complainants claim that Blogger is being unfair, in denying them access to their blogs. They overlook the fact that unwisely accepting publicly known or unverifiable details, as proof of blog ownership / identity, would be unfair to the millions of blog owners, who remember their login details - and are actively maintaining and publishing their blogs.

The purpose of account recovery is not to simply allow every blog owner access to their blogs, even if they casually neglected to remember required identification tokens (account name, email address, password, etc.). The purpose is to allow as many blog owners as possible access to their blogs - while preventing malicious blog theft by hackers able to misuse the provided recovery tools.

Active blog owners want their blogs to remain theirs.

People who carefully maintain access to their accounts and blogs do so, based on the presumption that Blogger / Google will not unwisely give someone else access. These people appreciate the Blogger promise that our blogs will remain ours, forever - as long as we exercise common sense and courtesy.

The many blog owners, who maintain both front door and back door access - and actively maintain and publish their blogs - do not really care about the few who need "their" long dormant blogs recovered - or who want to delete "their" blogs, so they can move their activity to FaceBook or WordPress. They appreciate that Blogger will not give up login details, without observing appropriate caution.

A Deleted Blog Can Only Be Recovered By The Owner

Deleted blog recovery requests come in many forms.

I can't access my blog!

or

My dashboard is empty!!

or

Somebody deleted my blog!!!

A successful deleted blog recovery starts from the dashboard button or link, to "Restore" or "Review" the blog. When the blog was deleted by the owner less than 90 days ago, and the owner is able to login to the right account, the "Restore" button will bring the blog back, as the owner watches.

If the blog was deleted by Blogger / Google, and the owner is able to login to the right account, the "Review" button starts the recovery process. If use of the "Review" button brings no results - or if there is no "Restore" / "Review" button at all, things get interesting.

If a deleted blog leaves behind a dashboard "Review" button, the review process can be started.

There are two purposes for the dashboard "Restore" / "Review" buttons.
The "Review" button provides 2 functions.

1. Provides a way for the owner to start the automated review of a deleted blog.
2. Provides verification that the person reporting the deleted blog is the legal owner of the blog - and enables the manual review to be started, if the automated review is unsuccessful.

If there is no "Review" button, neither the automated or the manual review can be started.

• The person reporting the deleted blog is not the owner.
• The person reporting the deleted blog is unable to login to Blogger, using the right Blogger account.
• The blog was not deleted, for a reason which requires a manual review.

A dashboard screen print helps the helpers start the recovery process.
Anybody needing assistance, beyond advice how to use the "Restore" / "Review" button, is expected to provide a screen print, showing either

• A "locked account" error display.
• A dashboard "review request submitted" display.
• An empty dashboard, with the familiar "You are not yet an author ..." caption.

If the person reporting the deleted blog is able to provide a screen print, showing the familiar "locked Blogger account" error display - with the "contact us" link at the end, a manual review of the blog is not useful. The owner is then expected to click on "contact us", and request account review.

The automated spam review is the first step to restoring cloned blogs.
If the dashboard has the "Review" button, the owner can request automated review. Having supplied a screen print showing the "automated review request submitted" display, then waited the required 1 - 2 business days for the automated review to be conducted, the owner can, at her / his option, request manual review.

Without dashboard verification, triage can't continue.
If neither screen print can be supplied, there is no benefit to requesting manual review.

• The person reporting the deleted blog is not the legal owner.
• The blog does not need spam review.

In either case, Blogger Policy Review will reject the review request, and the "owner" will be no closer to having the blog recovered.

The review process must be initiated by a blog owner.
If the person reporting the deleted blog is not the legal owner, she / he must either contact the legal owner for action, or use the correct Blogger account - and request an automated review, from that account. A manual spam review cannot be requested, from a Blogger account that is not the legal owner of the deleted blog.

If the blog does not need abuse / spam review, it will be a waste of everybody's time to request a manual abuse / spam review.

The abuse / spam review request starts with the owner, able to login to the proper Blogger account. The owner then provides a screen print, documenting legal ownership of the blog, and the need for a manual review. Without the screen print documenting ownership and need for review, an abuse / spam review will not be requested.

Try To Resolve Any Ownership Issues, Before You Request Spam Review

Spam review requests, in Blogger Help Forum: Get Help with an Issue, are not unusual topics.

Occasionally, we get a spam review request, with a twist.

My blog has been deleted - but I don't have a "Restore", or a "Review" link on my dashboard!

There are various reasons for blogs disappearing from the dashboard, not all of which a blog owner may be immediately aware.

Consider The Issues
I find it's best to try to identify any content / ownership issues, before starting the spam review dialogue - or starting over, with a new blog.

• It is almost always in the best interest of the owner, to request review using the dashboard link, before requesting a manual review in the forum.
• If we bypass ownership resolution, and go straight to spam review, the blog may be restored to service. In some cases of "I have no 'Restore' or 'Review' link on the dashboard", the blog, when restored, will be under the control of the account which the owner should be using. This may not be the current account, which has no "Restore" or "Review" link on the dashboard.
• This is the best time to diagnose and resolve your problems. If you give up and set up another blog - and if you make the same mistakes with the new blog - your Blogger account will be at risk, because you may look like a non repentant spammer.
• If the blog was deleted because of multiple DMCA violations, nothing can be done from the dashboard. DMCA violations have a formal appeal process.
• If the blog was deleted / locked because of detected hacking, absolutely nothing can be done. The account, and all blogs owned, have to undergo integrity checking, before any blog can be restored.
• If the blog was deleted because of detected malware, it can only be restored, and review requested, using the "Restore", then "Review" links. If a blog, deleted / locked for malware, is submitted for spam review, the blog will sit in the spam review queue, then be returned with the verdict "Malware" - and nothing will be accomplished.

Too many Blogger blog owners, accidentally or intentionally, setup multiple Blogger accounts.

Accidental Multiple Accounts
Some blog owners accidentally setup new Blogger accounts. Too many blog owners, because of the Blogger / Google (One Account" login display, end up using the "Create an account" link - when they should login to an existing account, which owns their blog(s). When this happens, they are able to login to Blogger, but find an empty dashboard.

Seeing an empty dashboard, the next step is to recover control of the blog. When this is done, they now are able to login to Blogger, using the right Blogger account - but with the new, accidentally created account still out there.

Some blog owners will continue, periodically logging into Blogger, using the wrong account - then recovering control of the blog, using the email address. This procedure, cumbersome that it may be, will work fine - until the blog is classified as a spam blog, or until the original Blogger account is deleted or locked. In either case, the blog owner will login to Blogger, using the wrong account - but find no dashboard link.

Intentional Multiple Accounts
Other blog owners intentionally setup new Blogger accounts, to publish a blog, anonymously. As long as they religiously remember the proper account name and password, to access each different blog, this is not a problem.

The problem here comes when they forget about using the correct Blogger account, or become temporarily confused by the Blogger / Google (One Account" login display. With the blog in question deleted or locked, as above, they login using the wrong account - and find the Blogger dashboard, again lacking the expected "Restore" or "Review" link.

With either the accidental or intentional account creation, the blog owner will be unable to login to the correct Blogger account, and request review using the dashboard link. This requires the manual review, which takes more time to complete, if the blog was deleted as a spam host. If the blog was not deleted as a spam host, the manual review will be a waste of time.

If and when the blog is reviewed and restored, the owner will still be unable to access the blog from his account. The blog will be online - but with no active owner.

Consider The Possibilities
If the blog owner is aware of possible access, ownership, and TOS issues, before the review process is started, he may be able to resolve his mistake while the review is underway. This will allow him to take control of the newly restored blog, immediately - rather than spending time, after the blog is restored, going through the blog ownership recovery process.

Start Diagnosis Properly
Whatever the origin of the account confusion issue, diagnosis of deletion starts with identification of the owner account. The dashboard of the owner account - and email sent to the owning account - may provide key clues, that indicate why a blog was deleted. Knowing why a blog was deleted may help us avoid an unnecessary spam review.

Mass Confusion Caused By Legacy Account Migration

In 2012, Blogger started the next phase of the Legacy Account migration process.

For several days, we saw mass confusion, in Blogger Help Forum: Something Is Broken.

Why am I getting this email? Is it a scam?

and

I can't migrate my account!

and

I migrated my account, and my blogs disappeared from my dashboard!!

The people targeted in the email were registered owners of legacy (pre 2006) Blogger accounts, created before Blogger started using Google (email address based) accounts.

The confused owners are similar to the ones with whom we have been dealing for several months, unable to regain access to their long dormant Blogger / Google accounts.

Many do not remember creating accounts, others don't remember the login details, which are essential to blog control.

Both the blog owners, and Blogger, contributed to the confusion.

The confusion was caused jointly by Blogger, and by the blog owners. And, it was not a surprise, to Blogger Support.

The confusion started with the history of the migration.

• In 2007, Blogger offered the opportunity to transfer control of owned blogs, to a new Google based account, when someone attempted to login to their legacy Blogger account.
• People never logging in to Blogger after 2007 never got the offer to migrate.
• Some people elected to not migrate - but setup new Google accounts and manually transferred control of their blogs - and left some legacy accounts inactive and without any owned blogs.
• Last year, Blogger warned people that the end of life, of the legacy accounts, was inevitable.

  For a number of technical and operational reasons, we’ve decided to finally end our support for migrating legacy accounts and blogs after December 5th, 2011. So if you have a Blogger account and haven’t logged in since 2007, you will lose access to the account and associated content permanently unless you update to the Google Account system before December 5th.

• Last week, Blogger took the next step.

  You are receiving this message because your email address is associated with an unmigrated legacy Blogger account. As we announced in April of last year, legacy accounts will no longer be accessible after May 30th, 2012 unless they are updated to the Google Account system. Any blog content associated with this account will also be unmodifiable after that date.

• The emails went to registered owners of all unmigrated legacy accounts, whether or not any account owned a blog.

The confusion was magnified by issues caused by the various blog owners.

• Blogger insists on making it easy to create a Blogger account, frequently resulting in non intentional creation of multiple Blogger accounts. Some people, for instance, may have created Blogger accounts to post comments, on other blogs.
• Some people receiving the email had stopped using Blogger, long ago.
• Other people had continued using Blogger, but with newly created Blogger accounts - and simply ignored the unused legacy accounts.
• Many people, overlooking the fact that the migration had started in 2007, became unhappy that they were given only one month to conclude what they had been given, to date - 5 years.
• Too many people, not having used their legacy accounts since 2006, were unable to remember the account name or password, and were forced to use the "Forgot your password?" wizard.
• Some people, anxiously awaiting the arrival of the password reset email, found that this critical email is subject to email spam filters - and now, to email spoofing filters (and the two are not the same).
• Some people managing to complete the migration - but with their blogs owned by a separate (newer) Google based Blogger account - watched in horror as their blogs appeared to disappear from their dashboards. The migration created a new account, leaving their important blogs owned by their previously created Blogger / Google account, which became inaccessible to them.

The confusion continued, with multiple scenarios.

The history, plus the issues, resulted in several scenarios - each resulting in an unhappy account owner.

• Owners with a migrated previously legacy Blogger account (created in 2007), and one or more un migrated legacy Blogger accounts. These people have one or more legacy Blogger accounts (that they don't know about), plus an already migrated previously legacy account (that can't be migrated, again).
• Owners with a Google based Blogger account (created in 2007), and one or more un migrated legacy Blogger accounts. These people have one or more legacy Blogger accounts (that they don't know about), plus a Google based Blogger account (that can't be migrated).
• Owners with a single un migrated legacy Blogger account, unable to migrate because of forgotten account name or password. These people have a legacy Blogger account (that can be migrated, if they know the account name, and the password).
• Owners with a single, newly migrated legacy Blogger account (created this week, with no blogs), and a previously migrated or created Google account (created in 2007, with the owned blogs). These people are now logged in to Blogger with a new Blogger account, and cannot access their blogs, owned by their previous Blogger account.

The unhappy recipients of the email, following the instructions provided to them, posted their complaints in Blogger Help Forum: Something Is Broken.

If you have questions, please visit our Help Forum at http://www.google.com/appserve/mkt/OKddNnCN05400K and create a message with [legacy Account] in the subject line.

Confusion was magnified by forum complaints, and inability to help.

The confusion spread, as the forums became saturated by the complaints. Not all complaints used the "[legacy Account]" tag, suggested in the instructions. This motivated various forum helpers to use fuzzy processing techniques in sorting various forum complaints, and some non legacy issues were treated as legacy issues. Other legacy issues were overlooked, in the volume of posts.

Blogger Support, becoming aware of the numbers of complaints, created a legacy Account FAQ, and started answering questions, posted in the FAQ. And the frustration became expressed in various FAQ responses.

This is clearly not working out well for Blogger. In the true business world, heads roll when fails are so epic.

This blog owner is overlooking the history and the issues, and making no acknowledgement of his contribution to the problem.

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(Update 2012/04/30 10:00): Blogger Support has now provided a form, for any legacy account owner to use, to request details.

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Mass Confusion Caused By Legacy Account Migration
http://blogging.nitecruzr.net/2012/04/mass-confusion-caused-by-next-phase-of.html

Challenges Created By Legacy Account Migration
http://blogging.nitecruzr.net/2012/04/mass-confusion-caused-by-next-phase-of.html

Bloggers Trying To Login, Seeing "The page isn't redirecting properly", Revisited

For some time recently, we've been seeing numerous reports from people in Blogger Help Forum: Something Is Broken, unable to successfully login to Blogger.

I cannot log into Blogger - I keep getting this error

The page isn't redirecting properly.

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

In a few cases, we identified the underlying cause of the problem as disabling or refusing to accept cookies, or similar overly aggressive layered security procedures and settings. Feedback from some forum members, who were able to provide details, suggests another cause. The problem may be simpler - or more complex - to resolve.

Some of the forum members, who reported this problem, also reported a problem with their Google+ accounts. Blogger blog owners, attempting to login to a Blogger account which uses a Google+ profile, generate a redirect to the Google+ servers. If the associated Google+ account has a problem, you have another cause of the redirection problem.

The solution here is simple - remove the Google+ association. Unfortunately, this can be done only when logged in to the Blogger / Google account.

1. Fix the problem with the Google+ account. It may be possible, alternately, to revert from a Google+ profile, to a Google profile.
2. Login to Blogger, and to Google.
3. Transfer ownership of the blog(s), using the Permissions wizard and using two separate browsers or computers.
4. Remember that you are now responsible for maintaining two Google accounts.
5. Done.

But wait - why not simplify - just a bit?

1. Fix the problem with the Google+ account.
2. Change your Blogger account back to using a Classic Blogger profile.

Or, even simpler.

1. Fix the problem with the Google+ account.

If you can fix the Google+ account problem, don't worry about the Blogger problem. Get back to work, on your blog. And don't do anything to break your Google+ account.

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Blog Membership Is The Responsibility Of The Blog Administrators

We see occasional confusion in Blogger Help Forum: How Do I? about gaining (or re gaining) access to a given blog.

I made my buddy an administrator - and now, I can't control the blog. Who do I contact to get this corrected?

and

I was reader of a blog which is now private. Can Blogger provide me contact to the blog owner?

Not everybody realises that Blogger does not provide blog access / membership control.

Though Blogger / Google is theoretically responsible (to a very limited degree) for content of the blogs which they host, access and membership control of any blog is the responsibility of the blog administrators / owners. And control is ownership.

If you provide your friend control of your blog, and your friend removes your control, the blog is now your (former) friend's responsibility. Blogger will not help you regain control, either.

If you want access to a private blog, Blogger won't help you there, either. Blogger supports our desire to publish a blog anonymously and in complete privacy - and if we (or anybody else) publishes a blog privately, they are responsible for proving contact information.

If you lose control of your blog, by forgetting the owning account name / password, and losing access to any backup tokens, you have lost control of your blog. Hoping that a responsible owner still exists, Blogger will retain the blog in question, until a responsible owner shows up. Threatening a lawsuit, because Blogger has stolen your blog, is frivolous misuse of court time.

In neither case, will you do anything but waste time, by posting in Blogger Help Forum: How Do I? and demanding personal attention, from a real person in Google.

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Recovering Your Account Information - Improved

Blogger has long promised us that our blogs will be ours, forever, and that we are free to publish our blogs in privacy, if we so desire. Based on those promises, not all Blogger blog owners have made the right decisions, in retaining access to their Blogger / Google accounts.

Many problem reports. from frustrated owners, are seen, daily, in Blogger Help Forum: Something Is Broken.

My email address changed some time ago, and now, I can't login to Blogger and update my blog!

Last year, Blogger made several changes to their account recovery policies and procedures, which made this subject, for many blog owners, a critical and painful issue. Now, Google is making an organised effort to reduce the pain, by improving their account recovery tool.

There are two tools which you may wish to try, when you cannot login directly, to your Blogger account.

• Blogger: Forgot your username or password?
• Google: Having trouble signing in?

Google re designed account recovery, in 2012.

Recognising the frustration caused by some recent changes to the Blogger / Google login, and to various account recovery procedures, Google recently improved the design of their account recovery tool. Formerly labeled

• Account Recovery: Forgot your password?

We now have

• Google: Having trouble signing in?

The newly designed wizard covers both Google account un deletion, and account recovery, transparently. It won't provide recovery of all Google services lost when the account was deleted, however.

The wizard has three initial selections.

• I forgot my password
• I forgot my username
• I'm having other problems signing in

I forgot my password

Immediately when selecting "I forgot my password", you'll be asked to provide the username of your Google account, labeled "Email address". As noted, this may be either a GMail address - or any non GMail email address.

To reset your password, enter the username you use to sign in to Google. This can be your Gmail address, or it may be another email address you associated with your account.

Having hit "Continue", expect to see a CAPTCHA. Successfully solving the CAPTCHA, you'll be presented with three options. Each of these options requires proper advance registration, by the blog owner.

Choose how to get back into your account.

• Get a verification code on my phone.
• Answer my security question
• Get a password reset link at my recovery email

I forgot my username

Immediately when selecting "I forgot my username", you'll need to provide the account recovery email.

Please enter the recovery email address you provided when creating your account.

Having entered the right email address, you'll next (surprise!) get to solve a CAPTCHA, and then receive the welcome news.

An email has been sent to xxxxxxx@yyyyy.zzz containing all Gmail usernames associated with that address.

Please make sure xxxxxxx@yyy.zzz is your recovery email address. If it is not, you will not receive an email containing your username.

Here, once again, we see the advantage of not remaining completely anonymous.

I'm having other problems signing in
Immediately when selecting "I'm having other problems signing in", you'll be asked for your Email address.

Enter the username you use to sign in to Google. This can be your Gmail address, or it may be another email address you associated with your account.

Having provided an email address (big surprise!!), you'll be asked to solve a CAPTCHA. Finally, you'll be provided the Google Accounts: Problems signing in to your account article, with additional selections.

Please select your issue:

• I forgot my password
• I think someone else is using my account
• I forgot my username
• I know my username and password, but I can't sign in
• I can't reset my password via SMS
• I use a Google Apps account
• I'm having trouble with 2-step verification

Here we see a wide assortment of options, all carefully provided to allow genuine Blogger blog owners to recover access to their Blogger / Google accounts, while preventing malicious hijacking. This should complement the separate Blogger blog access recovery wizard. You'd be wise to try at least some of these options, before asking for assistance, in a public forum.

The automated tools are necessary, to protect our accounts and blogs from people seeking to misuse the recovery process, and steal control of our accounts and our blogs.

Recovery works best with "lost access" accounts - "stolen" accounts will differ.

Now, you'll want to note that these wizards help you recover control of a Blogger / Google account that you simply have lost access. If your GMail / Google account has been successfully hijacked, you're going to need different corrective measures, for recovery and future protection.

Please note that both tools provided by Blogger / Google will work more reliably, with a blog that was not transferred improperly, from one Blogger account to another. And plan the recovery process, don't be caught unaware of the new recovery verification procedures.

Your Blogger Account: Anonymity Vs Security

One of the most frustrating problems with Blogger accounts involves the conflicting goals of anonymity and security.

1. We are allowed to publish a Blogger blog in complete anonymity. Blogger acknowledges and supports that need.
2. Anonymity comes at a price. Should you succeed in intentionally becoming completely anonymous, then forget the account name or password, there will be no way for Blogger to help you to recover access to your Blogger account.

Every week, we get reports from people who can't access their blogs because they changed their email address without proper planning, or they don't know which account owns a given blog. And some time ago, we dealt with a small flood of reports from people whose Blogger accounts - and blogs - had been stolen, using some devious hacking techniques.

Blogger and Google have added additional options for account authentication.

Considering the need to prevent account and blog hijacking, yet allow people to be able to recover account access after changing email address, this is a righteous advance. The options may not please people who value anonymity, though.

Blogger / Google has added an additional account verification option, Two Step Verification.

2-Step Verification improves your chance of successful account recovery.

Two-Step Verification will improve the chance of your being able to recover account access, if you forget the account name or password.

For those unable or unwilling to accept 2-Step Verification, and where tracking cookies are not regarded as a devious plot, Blogger uses demographic authentication. First seen by people who travel being asked to prove identity, demographic authentication appears to be used when you need to recover account access, or when you login from a different computer.

2-Step Verification may not be acknowledged by everybody as a major advance.

For people who have had their Blogger account hacked and blogs stolen, or people who fear this fate, demographic authentication may be seen as a positive direction for Blogger / Google to take, For people who fear "big brother" and the never escapable cameras and total lack of privacy, an authentication process which tracks each of us, as we login, may be seen as privacy violation.

We will be recognised, demographically, by computer, by geographic location, and by Internet connection. This may substitute for, or enhance, 2-Step Verification.

Two Step Verification - which uses your cell phone or home phone as a verification token - will not work, for everybody.

• It requires advance action. By the time you realise that you have forgotten the account name / password, and you cannot use the backup email address to reset the password, it's too late to register your cell or home phone.
• If you value anonymity, you may not want your activity tracked.
• If you value anonymity, you may not want Google to have your cell or home phone number, stored in their databases.

For people who understand the risk of having ones Blogger account hacked - or who want to provide an additional option for account recovery when necessary, however, this is a solid option.

Account Recovery, Evaluated As Return On Investment

Too many Blogger blog owners, seeking recovery of a long dormant account, overlook the realities of the Blogger business relationship.

I started the blog 10 years ago, I have forgotten the password, the email address is long gone - and I need the blog deleted now.

When told that deletion is not possible, if you cannot provide proof of ownership, they next ask for personal assistance.

But isn't there a person to whom I can explain my problem? Surely we can reach some understanding!

The reality is that Blogger wants to help their customers - when helping their customers provides them some business benefit.

Any business, that hopes to remain a business for any amount of time, has to understand the realities of Return On Investment, combined with Risk Management.

One basic calculation of ROI is

(Sum of benefits) / (Sum of costs)

Both benefits and costs can be tangible (income, expense, etc) and non tangible (inconvenience to customers, increased / decreased reputation, etc). Projects which provide more ROI can be scheduled, with more urgency - and projects which provide less ROI, with less urgency.

In problem management, problems which affect many people, when solved, produce some benefit. Problems which affect few people, when solved, produce little benefit.

A project which involves account recovery requires individual assistance, and benefits only the claimant - thus provides very little benefit.

It will require considerable research, to verify the identity of the person who setup an account or blog, and to verify the identity of the person asking for assistance - thus much cost. Additional cost would be the risk of encouraging more Blogger blog owners to overlook the necessities of blog ownership - and to not bother with remembering account name and password - thus ensuring more of the same, later. And there's the risk of enabling a deceptive blog hijacking.

ROI for most account recovery projects is very low.

A project which requires blog deletion (when ownership cannot be proven by the
claimant) provides even less benefit than simple account recovery - as the only result is the removal of one dormant Blogger account / blog. And it involves the same cost - both the same amount of research - to verify identities - and the same risk of encouraging more, similar thoughtlessness. And again, there's the risk of enabling a deceptive blog hijacking.

ROI for blog deletions is even lower than for simple account recoveries.

Both account recovery and blog deletion, when accepted as activity in the Blogger Support action queues, will, out of necessity, not receive high priority.

The memory of impatience, from previous claimants, will motivate many Blogger experts and Blogger Support staff to simply quote the Google Help advice.

At Google, we take your privacy and security very seriously. Therefore, we're committed to returning accounts only when we're sure we're giving them back to the accounts' owners. Because Google doesn't ask for much personal information when you sign up for an account, we don't have many ways to verify that you own an account.

Some advice given will be somewhat perfunctory.

Please, read the FAQ, and objectively consider the bigger picture.

This attitude, too, is an expectation of low ROI - special service demanded by people who never did anything with their blogs - and now, plan to simply move their blogging activity to WordPress.

Account Recovery Options, And Prevention Of Blogger Account / Blog Hijacks

Ever since Blogger started using Google accounts to authenticate Blogger account access, blog owners have had trouble maintaining access to their accounts and their blogs.

Not all Blogger blog owners understand - and less accept - the measures that Blogger has taken, to prevent malicious activity, by unknown persons who would use Internet obscurity to hijack their accounts, and their blogs.

Every day, we see numerous complaints in Blogger Help Forum: How Do I?, about inability to recover account access. And, we see occasional (not occasional enough) reports about blogs now owned by people who are not personally known by the rightful blog owner.

Blogger is continually improving their account recovery, authentication, and account hijack prevention policies. Unfortunately, as they improve in one area, they make things more difficult in another.

Until late 2010, Blogger / Google offered several options, for recovering account / blog access.

• An automated wizard, where you could provide the URL of your blog, and have account recovery instructions sent to the email address registered with the Blogger account(s) that administered the blog, accompanied by the welcomed advice

  We've sent password reset instructions to your email account xxxxxxx@yyyyy.zzz.

• An option, should the latter email account be unusable (the owner graduated from school, changed ISPs, changed jobs), to walk into many regional Google offices, present proof of identity, and regain access to some Blogger accounts.
• In some limited cases, to transmit a facsimile of specific proof of identity documents to a Google office, have identity verified remotely, and regain access to some Blogger accounts.

In early 2011, we noted a significant number of cases where people were reporting logging in to Blogger, and finding various personal blogs missing from the dashboard blog lists. Checking the blogs themselves, they were found to be still online - but now owned by other persons. In an alarming number of cases, the persons then owning the mysterious blogs appeared to be part of a malicious and well planned attack, against Blogger accounts and blogs.

In mid 2011, Blogger changed the automated account recovery wizard, to not display the email address being used for the password recovery. Now, we see less detail.

We've sent login instructions to your GMail account.

or even

We've sent login instructions to your account at y****.com.

To recover account access, the blog owner is now required to remember the email address - or minimally, to have access to all owned email accounts, and check each account, one by one, until login instructions are found.

To reduce the need for local and remote identity verification, Google enhanced the account recovery wizard, where the blog owner can provide an email address (whether or not usable for incoming email), provide secondary details to prove identity, and regain access. They also added Two Step Verification, which lets you use a pre registered cell or home phone, as an additional / alternate identity token - both to prevent hijackings, and to recover account access.

Unfortunately, people who idly forget the password and the email address, or who forget (or never provide) secondary personal details when setting up their Google account, will always be a challenge. Another challenge is provided by people who value anonymity, and setup multiple email accounts to obscure their real life identity from their Blogger blog ownership.

In specific cases, Blogger is known to provide mysterious "hints" to people who have gratuitously used multiple email accounts - and who cannot now remember all accounts used.

Your email address is a***0@yahoo.com.

However, the limited effectiveness of hints should always be noted. The Blogger Help Forum: [FAQ] Regarding account-related issues won't be going away, for lack of traffic, any time soon.

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Your Blog Is Forever - But Requires Your Effort

Some blog owners misunderstand the apocryphal promise from Blogger to us

Blogger accounts and Blog*Spot addresses do not expire.

From the tone of some questions in Blogger Help Forum: Something Is Broken, some blog owners seem to think that Blogger promises us unending service, without requiring any effort on our part.

We need to think of Blogger blogging as a partnership, between Blogger and us. Blogger is a business - and some principles of business apply to how they treat us.

In our constant stream of demand for features and service, as owners and readers of Blogger blogs, we need to remember that Blogger (and Google) are a business. Various principles of business will occasionally apply, in their policies. These policies may not, necessarily, be responsive to our immediate and personal needs - though they may support the overall needs of Blogger, in general.

• Due diligence. Some Blogger policies may be necessary to support the Blogger customer community, in general.
• Due process of law. Some Blogger policies may be necessary to support the rights of other individual Blogger customers.
• Return on investment. Some Blogger policies may be necessary to support Blogger as a business.
• Personal Responsibility. Some Blogger policies may be necessary to allow us to maintain our Blogger blogs, and personal computers, to support our personal needs.

Due diligence. Blogger may make some decisions in order to protect themselves, and their customers, in general. Blogger may refuse to disclose personal information about us, if we cannot prove our identity. Even if we cannot accept, or understand this policy, Blogger may maintain this policy to better support the Blogger community, in general.

Due process of law. Blogger may refuse to respond to our personal demands, to protect the rights of other Blogger blog owners. They may not delete blogs which we don't own, purely because we complain that the content of some blogs may say bad things about us.

Return on investment. Blogger may refuse to support us, when we have not made any similar effort to assist them to support us. If we require service, that requires much effort from them, and provides no benefit to the Blogger owner community in general, we may not get support immediately - or at all.

If we ignore our Blogger accounts and blogs, for many years, our accounts and blogs will be there waiting for us. Our access to our accounts and blogs may be restricted, however - and Blogger Support may not fulfill our personal needs.

If we ignore their warnings about coming changes, we may not be supported after such changes are finally implemented.

Personal Responsibility. Blogger cannot support our blogs, and our use of our personally owned computers, when our personal decisions compete with their policies. Our use of different browsers, varying local security policies, and of different non Blogger products in our blogs, require us to take personal responsibility.

As owners and readers of Blogger blogs, as of similar Internet services, we have to take ownership of our personal decisions, similar to many Blogger policies. We cannot demand more of Blogger, than we do of ourselves.







http://blogging.nitecruzr.net/2012/02/your-blog-is-forever-but-access-to-and.html
Your Blog Is Forever - But Access To, And Support Of, Your Blog, Requires Your Effort
Your Blog Is Forever - But Requires Your Effort

A Hint Will Not Always Recover Your Access To Your Blogger Account

Some Blogger blog owners, trying to regain access to their blogs after a long absence, attribute their problem to over indulgent security measures.

I have too many email accounts, and no way can I remember all of them!

and maybe even

I have too many GMail accounts, and no way can I remember all of them!

Our suggestion will be, that they should carefully check all email (GMail) accounts. Their next request seems like a final solution.

Can Blogger just give me a hint, so I can remember which account I need to check?

Here they are asking for a last ditch effort, which is not guaranteed to bring success.

There are several reasons why requesting a hint - just a few characters of the email (GMail) account address - is not guaranteed to produce beneficial results.

• The hint request may be made by either a would be hijacker - or the possible later victim of a hijacker. The hint request invites focused brute force password guessing, which involves
  • Increased load on Google network resources.
  • Later problem reports about another stolen Blogger account / blog.
• A hint will not be given immediately. Blogger Support has several long queues of essential tasks. Helping somebody regain access to their Blogger account, after the would be owner has rejected the offered several automated tools, is not going to be at the top of anybody's task queue.
• A hint may not provide the right clue. Blogger Support will provide a limited number of characters in any hint - and cannot guarantee that the characters provided will be meaningful to the would be blog owner (or possibly, would be blog hijacker).
• Only one hint can be provided. Blogger Support won't provide an online game of "Hangman", by providing a new hint, until you guess your account name. One hint, only!

With all of these details in mind, and if at all possible, please do everybody a favour and make some effort to remember your account name and password. Don't count on Blogger to tell you your account name. Try the improved Google account recovery wizard, and check every email account which you may have possibly used, before asking for special attention.

>> Top

Deletion Is Not Alternative, If You Cannot Authenticate

Some supposed blog owners, unable to login to their Blogger accounts because they forgot the Blogger account name or password (or never bothered to remember either), try to compromise.

They figure that, if they can't regain access to the blog, then Blogger will be willing to simply delete the blog - and everybody will be happy. They appear to have overlooked the repeatedly stated policy, which promises us that our blogs will be ours, as long as we wish to own them.

The problem is, blog deletions are as sensitive to illegal action as account recovery - and illegal actions are a very real threat to our blogs.

Blogger exercises due diligence, in requiring proper authentication for Blogger account recovery.

Blogger can't delete a blog, any more freely than give control of a blog.

Any requested deletion, of any supposedly owned blog, must be no less controlled.

Blogger promises us

Blogger accounts and Blog*Spot addresses do not expire.

This means that our blogs will not be deleted, or transferred to the control of another person, without careful validation of the person requesting the deletion or transfer. If the other person cannot prove rightful ownership of the blog in question, Blogger is not legally entitled to delete the blog, any more than they are entitled to transfer control of the blog.

We are permitted to own and publish our blogs, without any minimal required activity, and without any required proof of our real life identity. We are entitled to publish our blogs when we see fit - and are entitled to come back to our blogs after any length of time - if we are able to authenticate ourselves.

Blogger lets us publish, at any rate we prefer.

Blogger will not harass us when we are inactive, whether or not anybody else offers to publish to our URL with more vigour. Neither will they give anybody else control of our blogs, either to publish - or to delete. Similarly, they won't give me - or you - access to somebody else's blog, or harass somebody else.

If you find yourself unable to access your blog, and delete it on your own, try using the improved Google account recovery wizard, before asking that Blogger delete your blog for you.

In limited cases, the Google tool Removing Content From Google may be useful. Finally, concentrate on making your blog or website more useful, and organically improving your reputation.

Why Does Blogger Use Email, To Identify You?

One of the most constantly seen discussions, in Blogger Help Forum: Something Is Broken, involves people who have forgotten their Blogger account name or password.

Generally, it's a rather simple task to recover access to one's Blogger account, should you forget / lose access to any one Blogger authentication token.

The Blogger Forgot your username or password? wizard will send, upon request, an account recovery email message, to the email address associated with the Blogger account needed, for any active and online blog. Just provide the blog name, read the email, and follow instructions.

Unfortunately, not all Blogger blog owners can always use email based account recovery.

Some blog owners, when advised to recover access to their Blogger blog by opening the account recover email message, are still unable to recovery access to their Blogger accounts.

Excuses abound - and there are so many different excuses, provided in the problem reports.

There are several reasons for using Blogger / Google email account based account names.

• Account name uniqueness, benefits Blogger / Google.
• Identity verification, benefits Blogger / Google.
• Name retention, benefits the account holder.

Unfortunately, not all Blogger blog owners appreciate those advantages - and some actively avoid them.

If you want to own or publish a Blogger blog, read a private blog, or comment on some Blogger blogs, you have to have a Blogger / Google account. For your convenience, you can have a Blogger / Google account name that's based on any mutually suitable email address.

If you don't want to use a single, active email address - or if changing your Blogger account, each time that you change email accounts, is not convenient - you won't be forced to use your active, current email address. You can use any available non GMail email address, for an account name - though there are advantages, in choosing an account name, carefully.

You can have as many GMail or non GMail email accounts, as you wish. However, keeping track of your email accounts is your responsibility - and only your responsibility. Blogger cannot support or track your multiple identities.

If you choose to not use your active, current email address in your Blogger account, and you ever forget the account name or password, please do not write into Blogger Help Forum: How Do I? and ask

What's my email address? Can I have a hint?

or

Can somebody please send me email to my current address?

Blogger Support cannot, legally, help you, in this case. When you're told

No.

please, don't complain.