Showing posts with label Confusion. Show all posts
Showing posts with label Confusion. Show all posts

Friday, August 12, 2016

The Mysterious "Destination" / "Points To" Label

Some blog owners buy domains, for publishing a Blogger blog, and ask about how to address the domain.
What address do I use for "Points to"?
Other owners may ask a similar question, referencing "Destination" or maybe "Target".

There is no real difference, between all 3 labels. "Destination", "Target", and "Points to" all refer to the same DNS address value.

To compound the confusion, 4 different addresses are required, when addressing a Blogger custom domain root.

Defining the DNS servers used by the domain root ("naked domain") requires 4 address records - and the labels used, in the zone editor, will vary from registrar to registrar.

We know of 3 different labels, used by Blogger custom domain instructions.

The referential Blogger document How do I use a custom domain name for my blog? uses 3 labels to identify the 4 name servers, which are provided by Google. Blogger uses the triplet label "Destination, Target, or Points to" as their example.

Note that not all registrars use "Name, Label, or Host" and "Destination, Target, or Points to" - because not all registrar zone editors display addresses in a neat column based display.

Google provides 4 name servers, to give us multiple redundancy.

Google provides four mutually redundant individual servers, each responding to a specific IP address - for custom domain clients to address the domain root, in a round robin sequence.

There are 4 name servers provided by Blogger, to address a custom domain root.



Each domain root name server entry uses 2 important label values ("Name, Label, or Host" - and "Destination, Target, or Points to") - with a zone editor that displays addresses in columns.

Each label may have 1 of 3 values, depending upon the zone editor provided by the registrar.

Here is the Dig Log, for the domain root. Look at the 2, 4, 6, and 8, in the 4 address entries.

mydomain.com. 3600 IN A 216.239.32.21
mydomain.com. 3600 IN A 216.239.34.21
mydomain.com. 3600 IN A 216.239.36.21
mydomain.com. 3600 IN A 216.239.38.21

In the GoDaddy zone editor, you'll see these entries depicted as

  Host   Points to           TTL
  @      216.239.32.21    1 Hour
  @      216.239.34.21    1 Hour
  @      216.239.36.21    1 Hour
  @      216.239.38.21    1 Hour

The GoDaddy zone editor uses the labels "Host" and "Points to".

Similar labels ("Name", "Label" and "Destination", "Target") are used by various other registrars, in their own zone editor.

A Zone Editor display, showing the base DNS addresses, for GoDaddy.

Here is the display, used by GoDaddy, for "nitecruzr.co.uk".

Here is the zone editor display, as provided by GoDaddy.
Do you see the 4 address records, beneath "Points to"?



The labels in the address records differ, from registrar to registrar. The "Name, Label, or Host" address values (here, shown as "@") will differ, from registrar to registrar - but the "Destination, Target, or Points to" address values will not differ. A properly addressed domain will have the same 4 "Destination, Target, or Points to" address values, as every other properly addressed domain.

mydomain.com. 3600 IN A 216.239.3n.21

Each address will have one of four values for n: 2, 4, 6, or 8.

Complementing "Destination, Target, or Points to", we have another label set.

Complementing the 3 "Destination, Target, or Points to" label address values, for addressing the 4 name servers provided by Google, we have a similar set of 3 "Name, Label, or Host" label address values.

Addressing "Name, Label, or Host" is somewhat simpler - as all 4 entries are identical to each other, for any domain root address entry.

The Blogger instructions, like the GoDaddy zone editor, use "@", when addressing the domain root. The zone editor value used, however, may differ from registrar to registrar.

Any blog owner, wishing to have a working custom domain, needs to understand how to setup a domain for the registrar involved.

The end result.

Both the "Name, Label, or Host" - and the "Destination, Target, or Points to" - label triplets are only examples. Other unidentified registrars may use other labels.

Some registrars - such as 1and1 in their instructions 1&1 Help Center - Enter a CNAME for Your Subdomain - do not use a column based display. Neither "Name, Label, or Host" or "Destination, Target, or Points to" is part of the 1and1 instructions.

Considering the Blogger instructions, and the terminology required, Blogger Help Forum: Get Help with an Issue will not soon run out of blog owners, requesting assistance for making their custom domains work.



Some #Blogger blog owners, in the process of setting up their blogs using custom domain publishing, find that labels "Name", "Label", or "Host" - and "Destination", "Points to", or "Target" - are only examples, in the Blogger Help document.

There is no attempt at standardisation, used by the thousands of different Internet registrars, in their dashboards (aka "zone editors").




https://productforums.google.com/forum/#!category-topic/blogger/kMDo0O1xtDM

Thursday, July 28, 2016

The New Followers Gadget

The new Followers gadget is out - and is causing some confusion.

If you are Following a blog - either your own blog, or somebody else's - and you examine the Followers gadget, you will see a button labeled "UnFollow".

Long ago, "UnFollow" was a selection, in the "Options" menu.

The "Unfollow" button is there, to let you stop Following a blog that you are Following.

"Unfollow" lets you stop Following any blog - yours or not.


If you are Following this blog, you should see a button labeled "Unfollow".



Previously, "Stop Following" was just one link, in the Followers gadget Options menu. Now, it's a button, in the gadget.


This blog, with the Followers gadget, as I see it.



If I wish to Unfollow a blog - possibly because I can Follow only 300 blogs at any time - I can click "Unfollow".


Since I am Following my blog, I see a button labeled "Unfollow".



Long ago, "Stop Following" was an "Options" menu selection.

Previously, the "Stop Following"" option was available, behind the "Options" link in the gadget.


What we used to see.



A blog that you are not Following will display a "Follow" button.

We see a "Follow" button, on blogs that we are not Following.


I am not Following this blog.




Since I am not Following this blog, I see a button labeled "Follow".



It's that simple. If you are Following a blog, you'll see an "Unfollow" button. If you're not Following, you should see "Follow".

If you wish to Follow, you will need a Blogger / Google account - though not necessarily a GMail account.

If you see "Follow" when viewing this blog, you are welcome to click on the button.

The "Options" wizard is now titled "Manage followers" - and is accessed through a link in the Stats dashboard page. Right now, the "Block" button is the only "Manage followers" option.



The #Blogger Followers gadget now has an "UnFollow" button, visible to people who are Following a blog. Previously, "UnFollow" was a "Stop Following" selection, in the gadget "Options" menu.

Sunday, June 5, 2016

Custom Domain Setup, And The Blogger Instructions

Custom domain setups continue to confuse blog owners - and lead sometimes to frustration, expressed in Blogger Help Forum: Get Help with an Issue.
When I am trying to set up a custom domain for my new blog, I'm not getting the 2nd CNAME Record, but the settings get saved.
In some cases, the domain may be operational - and other times, the domain will be broken, and no corrective instruction is provided.

The details in the instructions, Blogger Help: How do I use a custom domain name for my blog?, are misleading - and have resulted in broken domains.

The Blogger instructions are confusing.


5. Go to your domain registrar's website and locate the DNS (Domain Name System) settings in the control panel.

Not a lot of details, there.




10. Before you move onto the final step, wait about an hour for your DNS settings to activate. If you attempt the final step before your settings are activated, we'll let you know with a warning message.

All registrars don't use "3600" second TTL.



That's 2 examples of possible problems.

Publishing a blog to a custom domain is so much easier - and produces more reliable results - if you follow basic principles.

  • Learn to use your registrar's zone editor.
  • Learn to read a Dig log.
  • Setup the DNS addresses, for your domain.
  • If necessary, add domain ownership verification.

Learn to use your registrar's zone editor.

The registrar dashboard / zone editor is the portion of the registrar's website, that is created to let you, the domain owner, setup your own domain.

The zone editor is unique, for every different registrar - just as every website is different. One of the signs of uniqueness is hinted, by Blogger.

Each CNAME is composed of two parts - Name, Label or Host and Destination, Target or Points to.

These two (only two) terms here refer to the most essential details, in the zone editor, that make your domain operational. The two details have no consistent names - so we use examples.

The first CNAME is the same for everyone, Name being "www" and Destination "ghs.google.com."

That one sentence is the most essential, for all domains. It looks so simple - but it's so easy to get it wrong. Not every blog owner will see "Name" and "Destination" in the zone editor display. This leads to many imaginative - and wrong - alternatives.

Each registrar labels their zone editor, as they see fit. I've seen other terms used, in addition to the 6 implied. Both "Name, Label or Host" and "Destination, Target or Points to" are merely three examples, for each of these two essential elements.

These details are only hinted, by the Blogger instructions.

  1. Go to your domain registrar's website and locate the DNS (Domain Name System) settings in the control panel.
  2. Now it's time to enter the CNAMEs. Where it says Name, Label or Host simply enter "www" and list ghs.google.com as the Destination, Target or Points to.

Learning how to look, in the zone editor, is much more reliable than being told what to look for.

Learn to read a Dig log.

Compared to the confusion behind the registrar's zone editor, a Dig log is simplicity.

There are three basic DNS configurations, which produce a reliable domain for publishing a Blogger blog. 99.99% of all blog owners will use only one of the three.

ourdomain.com. 3600 IN A 216.239.32.21
ourdomain.com. 3600 IN A 216.239.34.21
ourdomain.com. 3600 IN A 216.239.36.21
ourdomain.com. 3600 IN A 216.239.38.21
www.ourdomain.com. 3600 IN CNAME ghs.google.com.

This is the asymmetrical DNS address configuration. Excepting one known variation, the asymmetrical configuration - with no options - is most reliable.

Setup the DNS addresses, for your domain.

As long as you have access to the zone editor, and understand the above issues - "Learn to use your registrar's zone editor" and "Learn to read a Dig log" - the rest will fall into place.

Unfortunately, not everybody has zone editor access. Similar to Blogger dashboard access, registrar dashboard access is not always a done deal.

Even having zone editor access, the Blogger instructions can mislead.

  1. Optional: You can also enter A-records, which links your naked domain (example.com) to an actual site (www.example.com). If you skip this step, visitors who leave off the "www" will see an error page.
  2. Optional continued: After completing Step 8, enter your domain name in the format example.com, and list the I.P. addresses shown below in the "A" section. You'll need to create four separate A-records which point to four different Google IPs.

Many problems, reported in the forums, indicate that using the domain root properly is (should be indicated as) a necessity.


Once again, the domain root, configured properly, should not be suggested as an option.

  1. Before you move onto the final step, wait about an hour for your DNS settings to activate. If you attempt the final step before your settings are activated, we'll let you know with a warning message.

All registrars don't use one hour TTL.

Be careful of the TTL setting. Unless you know better, stick with the registrar's TTL setting - and try to understand the effects of TTL latency.

If necessary, add domain ownership verification.

Returning to the Blogger instructions, we see

The second CNAME is particular to your blog and your Google Account, and is therefore different for each person.

Not every blog owner will see the second CNAME - whether or not the domain is properly setup.

The Blogger dashboard Publishing wizard only displays the "Error 12", and the second CNAME, under specific conditions. In some cases, the blog will be published to the domain - and the second CNAME will not be provided.

You may not see the instructions for the second "CNAME", until your base addresses are right. If you need the second "CNAME", the "Error 12" display will provide details - when the base addresses redirect properly. If the blog publishes, a second "CNAME" is not necessary.

That is my suggestion. Get the addresses right, before you start - then publish to the domain URL.

If the blog publishes to the domain, and the addresses are wrong, the domain will be broken - or unreliable.

The bottom line.

It's good to have instructions, they suggest the need for proper domain setup technique. Just don't be surprised if following them blindly gives you a broken domain - and an offline blog.

If you are lucky, the blog will appear offline immediately after using the Publishing wizard - and you will know that there is a problem to be fixed. Other times, you (or some readers) might not realise a problem until months or years later.

In the latter case, we'll see you, one day, in Blogger Help Forum: Get Help with an Issue.
I published my blog to my private domain, last month - and the blog pageviews have been in the crapper, ever since!



The instructions supplied by #Blogger, for setting up a custom domain published blog, can be misleading. Blindly observed, they can lead to an immediately offline blog - or to a blog that is online for some, and intermittently offline for others.

https://productforums.google.com/forum/#!category-topic/blogger/Jv0fT5cws3U

Monday, April 18, 2016

Editing An Old Post? Beware Missing "</li>" Tags!

I recently updated an old post, to add a link to a newly published post - and experienced panic.

Adding a link to an old post, Deleted / Locked Blogs Have Several Causes, I discovered an oddity which caused extreme heartburn for several hours. Maybe you have experienced this, also.

Editing my post, and adding a simple single sentence, with embedded link, at the end of the post, I refreshed the display (always test your changes - no matter how minor!), and watched as the paragraphing scrambled itself.

I added a single sentence to the end of an old post - and watched as paragraphs in the post became hopelessly scrambled.

See the missing "</li>" at the end of the first list element?

Look at how the list line spacing is screwy now.



<li><a href="#DMCA">DMCA Violation</a> looks for copyright and similar violations.

Just one missing tag. Long ago, I learned to always close every list element properly.

<li><a href="#DMCA">DMCA Violation</a> looks for copyright and similar violations.</li>

But my proper list syntax policy had apparently started after the post, in question, was published.

I spent the next 1/2 hour re paragraphing the post content, following the broken list - and re spacing the list itself.

And having saved my work, the list - and the paragraphs following the list - remained scrambled.


This is no good!




How can I hope to help people, using this post?



Observing that paragraphing above the broken list was fine, I looked at the list code, line by line.


Paragraphing above the list is OK!



Much to my relief, I found a missing "</li>" tag. Adding the missing tag, I re paragraphed the post content - and this time, my changes remained.


This is what I would want to see.




Even the list remains properly spaced, in post editor.



Be very careful, when editing lists, in post editor "HTML" mode. Lack of care can lead to unpleasant consequence.



When editing a #Blogger blog post, in HTML mode, be very careful to avoid dropping closing list element tags. One dropped tag affects formatting of list content after the missing tag - and paragraphing following the broken list, even with the list properly closed.

target="_blank"

Monday, February 22, 2016

Verifying Blog Ownership, In BlogLovin

In BlogLovin, the ownership verification process is termed "claiming your blog".

Claiming your blog involves installing a BlogLovin link, with embedded token, on your blog where it can be seen, by the BlogLovin claim verification process. Getting the claim link, from the BlogLovin dashboard, is not an obvious process.

Not every blog owner is able to get the BlogLovin blog claiming link, for their blog.

  1. Some folks can't find the "Claim blog" button.
  2. Others don't provide the right URL, into the "Claim blog" window.

If you have either problem, you end up unable to "claim your blog".

Finding the "Claim" button is not obvious.

You start the Claim process from the "Blog analytics" display. In some instructions, this is referred to as "My blogs". There is no menu selection to "Claim your blog".


From the home page, click "View all in Analytics".





From "Blog Analytics", click on "Edit blog settings".




Find the blue "Claim blog" button.




BlogLovin needs the blog published URL - not the blog feed URL.

Observe the caption in the "Claim blog" window.

When you provide the URL, only provide the published URL - not the blog feed. This works best if the blog publishes a feed, and if the blog has a standard Blogger header. BlogLovin gets the feed URL from the blog header - when the URL is there.


Paste the published URL of the blog - not the blog feed - into the window, and hit "Search".




Select your blog.




And, there is the BlogLovin link, with an embedded token.



Now, you install the token on your blog - and that is another source of confusion.



Not every #Blogger blog owner is able to verify ownership of their blog, to BlogLovin. Some folks can't find the "Claim blog" button - and others don't know what URL to provide, in the "Claim blog" process.

And the term "claim blog" is not obvious, to everybody, either.

Saturday, February 20, 2016

Using The Meta Search Description In Your Blog

There is some confusion, about including "search description" meta content, in blog template code, to provide source for data shares to social sharing sites.

In various topics in Blogger Help Forum: Get Help with an Issue, I've seen references to "data:post.metaDescription", "data:post.snippet", and "data:post.pageTitle" used, in providing the blog post source for the FaceBook "og:description" tag. As far as I can tell, none of these exist.

The Layout data tag "data:blog.metaDescription", which provides "og:description", does exist - though it seems to be referenced, ambiguously.

Some FaceBook Open Graph content references different Blogger tags, depending upon page type. The FaceBook "og:title" references "data:blog.pageName" with an "item" (post) page, and "data:blog.title"; with other pages.

"og:description", on the other hand, only references one Blogger tag - "data:blog.metaDescription". The latter appears to change its source, depending upon whether the main page, or a post page, is being viewed.

  • In main page mode, the per blog "Description", from Settings - Search preferences, is referenced.
  • In post page mode, the per post "Search Description", from the Post Editor "Post settings", is referenced.


Source listing for this blog, in main page view.

"What Blogger won't (or can't) tell you. Blogger features and problems explained, using real life examples."




Source listing for this post, in post page view.

"Blogger provides the meta tag "data:blog.metaDescription", which seems to vary in source. Learn how it varies."



There is no mention of "data:blog.metaDescription", in the reference Blogger Help: Layouts Data Tags - as either a per blog, or per post, data element.

In my earlier post, my reference to "'data:blog.metaDescription' name='description'" was simple. But simplicity can lead to confusion.

<meta expr:content='data:blog.metaDescription' name='description' property='og:description'/>

Some tags are universal, others vary depending upon page type ("item" being post page).

<!-- BEGIN Open Graph tags -->
<meta expr:content='data:blog.metaDescription' name='description'' property='og:description'/>
<meta expr:content='data:blog.pageTitle' name='keywords'/>
<b:if cond='data:blog.pageType == "item"'>
<meta content='article' property='og:type'/>
<meta content='https://plus.google.com/nnnnnnnnnnnnnnnnnnnnn/about' property='article:author'/>
<meta expr:content='data:blog.canonicalUrl' property='og:url'/>
<meta expr:content='data:blog.pageName' property='og:title'/>
<b:if cond='data:blog.postImageUrl'>
<meta expr:content='data:blog.postImageUrl' property='og:image'/>
<b:else/>
<meta content='http://xxxxxxxxxxxxxxxxx/xxxxxxxxxxxx/xxxxxxxxxxx/xxxxxxxxxxx/xxxxxxxxxxx/S1600-R/yyyyyyyyyyyyy.gif' property='og:image'/>
</b:if>
<b:else/>
<meta expr:content='data:blog.title' property='og:title'/>
<meta expr:content='data:blog.canonicalHomepageUrl' property='og:url'/>
<meta content='blog' property='og:type'/>
<meta content='http://xxxxxxxxxxxxxxxxx/xxxxxxxxxxxx/xxxxxxxxxxx/xxxxxxxxxxx/xxxxxxxxxxx/S1600-R/yyyyyyyyyyyyy.gif' property='og:image'/>
</b:if>
<meta expr:content='"en_US"' property='og:locale'/>
<!-- END Open Graph tags -->

'data:blog.metaDescription' name='description' is referenced once, in the template code - and the source is apparently determined, based on the context.

If you find this confusing, I have to agree with you.

---

#Blogger provides the Layout data tag "data:blog.metaDescription", which is used for the FaceBook meta ag "og:description" - for both blog main page, and post pages, when shared. This is in contrast to the FaceBook meta tag "og:title" and others, which use different Blogger data tags for the main page and post pages.

This variation has caused some confusion - and attempted use of different non existent Blogger data tags.

Friday, January 23, 2015

Domain Ownership Verification May Not Be Required

Not all blog owners, publishing a blog to a custom domain, will be required to verify domain ownership.

Originally, this was not the case. When ownership verification was added to custom domain publishing, in 2012, every use of the Publishing wizard - even for domains previously purchased using "Buy a domain" - would require a new "CNAME".

Since many registrars limit the number of address entries / domain, the new "CNAME" meant half the maximum number of hosts / domain. Of course, most blog owners patience ran out long before the magical maximum - but there was always that spectre hanging over every custom domain.

Recently, the domain ownership verification requirements changed.

Now, instead of requiring ownership verification for each host, only publishing to the domain root generates the apocryphal "Error 12" and variants. Some blog owners, publishing to non root hosts, or trying to publish with spurious addresses, find their domains published without even the hint of verification.

Successful domain publishing requires you to add righteous base DNS addresses, and get the domain working.

  • If you correct the base DNS addresses, and the domain works without the second "CNAME" added to the domain, the second "CNAME" is not required.
  • If you correct the base DNS addresses, and the second "CNAME" is required, instructions for adding the second "CNAME" will be provided - when you publish to the domain.
  • If you don't correct the base DNS addresses, the domain is not going to work - even with the second "CNAME" added to the domain.

Start by setting up a new domain with righteous base DNS addresses, then Publish to the proper address.

If you get the base addresses right, you may be given instructions for the second "CNAME". If so, you return to the zone editor, add the second "CNAME" using the instructions, and repeat the Publishing wizard. If the Publishing wizard indicates success

mycustomdomainblog.blogspot.com redirects to www.mydomain.com

you are almost done.

Use a text proxy and verify that the domain is now operational. If the text proxy shows a problem, check your base DNS addresses - and correct if necessary. Allow for proper DNS latency - and check domain operation again.

For best results, make sure that the domain root redirects properly, to the "www" alias.

If any doubt or confusion, start a new topic in Blogger Help Forum: Get Help with an Issue, and request assistance. Let us help you, before you try using a spuriously setup domain, and maybe avoid the old corrupt domain.

Key already exists for www.mydomain.com

Why subject yourself to needless pain and suffering? Don't worry, needlessly, if you don't get the well known "Error 12" when you hit "Save", and see

mycustomdomainblog.blogspot.com redirects to www.mydomain.com

Verify operation of the domain, maybe using an HTTP trace - and start getting the domain indexed by the search engines.

Tuesday, January 20, 2015

Don't Try To Split The Custom Domain Root URLs

Some blog owners publish both a blog and a website - and combine the two in the domain root / www host address pair.

This technique, while apparently reasonable, will eventually lead to confusion from the blog readers - and / or anguish by the blog owners.

Some readers, using a browser or DNS client that aliases the domain root and "www" host, will find that the website will come up, when the blog is referenced, or vice versa. And some blog owners may find, once more, another case of "Another blog ..." / Key already exists ...", when examining or publishing to the domain.

In neither case will the blog owners or readers be pleased.

We've known, for a while, about browsers and possibly DNS clients, that alias the domain root and the "www" host.

The domain root and "www" host are aliased, in some systems.

The practice of aliasing the domain root and "www" host has been common, with some webmasters, for years. Firefox - and possibly other web browsers and some DNS clients - have used the domain root, and "www" host, to back each other up.

The standard DNS setup for custom domain publishing, as provided by Blogger "Buy a domain", included a set of "A" addresses to define the domain root - and a "CNAME" to define the "www" host - whenever "Buy a domain" was provided as an option for Blogger blogs.

We've seen domain aliasing cause problems, with improperly domain root setup.

I have advised many custom domain blog owners, who have purchased domains directly from a registrar, to add the 4 x "A" records (when not defined - or when improperly defined), when reporting a "404" from the "www" host. Many times, the "404" has been resolved - even with the "www" host already properly defined, in DNS.

If you split your domain between a blog and a website, your readers may suffer.

If a domain is defined with a (non Blogger) website published to the domain root, and a Blogger blog published to the "www" host - and there is a problem accessing the "www" host - some browsers / DNS clients will automatically try accessing the domain root. This will happen, without decision by the computer owner.

If your reader is trying to access the blog (published to the "www" host) - and the browser displays the website (published to the domain root), this will lead to confusion.

It may seem like the domain root and "www" aliases are separately addressed domain components - but this may not, in reality, be true. The sanity of your readers many make this an important issue.

Besides the three supported Blogger configurations, there are an additional three variants, which support a non Blogger website combined with a Blogger blog. For best results, use one of the three identified configurations.

Sunday, January 11, 2015

Stats Logs, And Cached Page Access

Some blog owners like to validate their Stats displays, using third party visitor logs like StatCounter.

Since Stats displays aggregated page view counts - not individual visitors - a blog owner will find many discrepancies between Stats and StatCounter. One observation might involve Stats indicating periods of no activity, where StatCounter shows an interesting visit.

A visit, registered by StatCounter - but not by Stats - indicates an apparent problem with Stats. Or, so the blog owner might think.

StatCounter displays page views, by counting clicks on the readers computer.


(Note): Please observe that "page views" come from both dynamic pages ("posts") and static pages ("pages") being accessed. When I refer to "page views", don't get confused about dynamic pages ("posts") vs static pages ("pages") - "page views" apply to both.

Stats displays page views, from the Blogger servers. If a page being accessed, by a reader, is already in cache on the readers computer, there will be no access to the Blogger server, and no Stats activity.

This discrepancy can contribute to confusion about visitor count. If two readers, sequentially sharing a public computer, access the same blog page, StatCounter may indicate two visitors.

If the first reader does not cautiously clear the computer before vacating, the second reader will access the page from cache - and will not register Blogger server activity. Stats will show no page views, indicating a second reader.

If a computer is being used with other people waiting for a turn, a reader may not have a chance to clear the computer before giving control to a second reader. The busier the computer, the greater the chance that Stats and StatCounter may show an apparent discrepancy.

There will always be differences between Stats and any other visitor log - just as there will always be differences between any two visitor logs, in general. A discrepancy is not always an inaccuracy.

Sunday, December 28, 2014

GeoLocation, And Our Use Of Blogger

Recently, we've seen signs of confusion, from people who have problems with their Internet service, which shows them moving around their geographic region.
I logged in to Blogger, with no problem, yesterday. Today, after logging in successfully, I am asked for more details, to prove my identity!!
This blog owner has a problem with location based security.

Not all Blogger blog owners or readers understand that Country Code Alias Redirection, and the ability to access one's Blogger / Google account (and prevent others from accessing it), both depend upon the ability to determine the geographical location of each blog reader.

Various Google features, like Country Code Alias Redirection, and Google login, use geolocation, to identify the location of each reader.

For people using the Internet, Geolocation uses the Internet connection, to determine physical location. Unfortunately, for many blog owners, the Internet Service Provider, the Internet connection, and the Internet customer (or Blogger blog reader) may each be in a different location.

My own location - even when I am at home - may, at times, appear to move in a 30 mile radius. My ISP routes my connection through any of half a dozen different connection points, in my region, depending upon current network activity.

Some smaller ISPs, located near a country border, may actually get service through a larger ISP in another country. Customers of the smaller ISP may appear, through geolocation, to reside in the other country.

This can be an unfortunate problem, with country code alias redirection, with language detection, with login authentication, and / or the Location option in Post Editor.

People located in one country, reading an unfamiliar language, or seeing their latest post show up in the wrong province / state - or even country - may not appreciate the confusion which is caused. And people who login, and appear to move from city to city in the region, grow tired of having to prove their identity - after successfully entering account name and password.

Thanks to domain based filtering, this may become a security issue for some blog owners, near country borders, who may not be able to maintain / publish their blogs.

Unfortunately, geolocation, using the Internet Address (aka "IP" address), will never return consistent and precise results. Any location based processes will always provide fuzzy results, thanks to Internet services which load balance their network connections.

Wednesday, December 24, 2014

Your Reading List Is Unique To You

One question, that I have never seen specifically asked, is about our following, reading lists, and blog subscriptions in general.
Why do I have to login to Blogger, to maintain my Reading List?
The blog follower / owner has asked a question that is involved in various problems, in Blogger Help Forum: Get Help with an Issue - but with this question so easily overlooked.

The Blogger dashboard Reading List, which so many use transparently, is unique to each of us.

Similar to the confusion about the email address, mysteriously displayed on our Blogger dashboard, is the unstated detail that each of us has our own personal set of followed blogs - and consequently, our own Reading List.

If you want to maintain the (Blogger Following / Google Friend Connect) Followers community, on your blog, you are forced to do this, as part of the Followers GUI. When you are able to access the Reading List "gear" icon, and "Manage Blogs I'm Following", you have already logged in - possibly, without realising.

Sometimes, blog owners have learned of various dashboard shortcuts - and use them transparently. All blog dashboard access requires a login - to simply prove, to Blogger, that you are the owner of the blog in question.

Most blog owners understand, instinctively, that they must login to access each blog dashboard. Not everybody realises, however, that they have their individual Reading List - also accessed by their own login, on the dashboard "home" page.

Along with having your own Reading List, you have your own reading list maintenance wizard (aka "Manage Blogs I'm Following" - or possibly the Google Friend Connect equivalent, for Blogger accounts that use Google+ profiles). To access your own wizard, you must identify yourself, by logging in to Blogger.

Failure to use the right Blogger account, or using a computer that prevents proper identification, leads to an empty Reading List - or to a list with just one entry. This is one reason for some people claiming that the Reading List is unreliable.

Tuesday, December 16, 2014

Confusion From Non Operable Dashboard "Restore" / "Review" Buttons

This week, we're seeing a few reports from anguished blog owners, in Blogger Help Forum: Get Help with an Issue.
My blog was deleted for spam, and I can't request review because the dashboard button doesn't work!
This blog owner is being hit by a double whammy - first, a spurious spam classification; and second, inability to request review of the blog, falsely accused, using the dashboard.

It's possible that this problem is just the latest symptom of intrusive security on the personal computers, used by the owners of blogs falsely accused of hosting spam content.

Like every other feature in Blogger, that requires authentication of owner status, the dashboard "Restore" / "Review" button can only be used by the owner of a given blog.

Knowing that almost every computer on the Internet is subject to unnotified security updates, it's not un imaginable to see a recent security update having caused this problem.

This problem has been forwarded to Blogger Support, for their consideration. While we wait for a response from Blogger, it's up for the owners of the blogs falsely accused, to provide some details about their computers.

We noe have a rollup discussion, in Blogger Help Forum: Get Help with an Issue. If you are affected by this problem, please provide details there.

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Sunday, December 14, 2014

NeoWorx, And The Redirecting NeoCounter Gadgets

This week, we're seeing the anxious query, in Blogger Help Forum: Get Help with an Issue.
Is my blog for sale? I try to view my blog, and I see
This Domain Is for Sale
Have I lost my blog?
Fortunately, in most cases, the answer is "No, your blog is not for sale." - and "No, you have not lost your blog!".

In mid 2014, NeoWorx, the publisher of popular gadgets like NeoCounter, closed up shop. Back end code for their gadgets, installed on thousands of blogs and websites, had been served from their private libraries. Having closed their domains, the gadgets stopped working.

Initially, "neoworx-blog-tools.net" was purchased by a squatter.

The squatter apparently had hoped to capitalise on the traffic to the domain, provided by the blogs and websites that used the installed gadgets. In late 2014, the squatter gave up (or possibly, sold to another squatter), and "neoworx-blog-tools.net" is now showing a very plain parked page.
This Domain Is for Sale
Either the squatter made a profit on his purchase, by serving ads to the would be viewers of the host blogs and websites, and decided to cash in - or he lost his investment, and decided to cut his losses and move on.

In theory - and by early Internet rules of etiquette - anybody purchasing a domain that has accumulated traffic from the efforts of the prior owner, and expects to be receiving traffic from unwary people like our blog readers, should put advice on their home page.
Sorry, NeoWorx (publisher of NeoCounter and other blog / website accessories) is no more.
or
Looking for NeoCounter? Try their new website.
The advice, to at least accompany the ads displayed there, would provide a brief hint to the unwary reader, that what he sought (i.e., blog content - or a given gadget) is no longer available (as suggested by the first advice). If NeoWorx had renamed themselves, or been bought out, the second advice would have been useful.

The initial purchasers of "neoworx-blog-tools.net", in defiance or ignorance of etiquette, simply served a page full of ads, and no advice. The ads did not target the owners of the blogs and websites - they simply confused the unwary readers - and provided no hints of why they were there, instead of viewing the blog or website.

Subjected to waves of complaints from angry readers, the blog owners had earlier posted in Blogger Help Forum: Get Help with an Issue.
Why is my blog directing to a page full of ads?
And we would examine the blog code in our browsers, find the gadget which references "neoworx-blog-tools.net", and instruct the blog owner to remove the gadget.

Now, instead of angry readers, who complain of ads, the blog owners suffer questions from confused readers, asking if the blog is being sold. And we continue to advise people to remove the misbehaving gadgets.

To the former owners of NeoWorx, and the subsequent domain owners:
Blogger blog owners are not cash cows.
We appreciate accessories, if you can support them. But please, don't produce gadgets that require your program libraries, run up huge volumes of traffic to your library domains, then sell out to spammers.

Here, we have one very real example why adding gadgets from third party developers may not always be in your best, long term interest.

Saturday, December 13, 2014

Confusion From Blogs That Use Smart Links In Titles

Some blog owners like to publish blogs that use custom colours, in the titles.

Carefully coordinated colours are important, in some blogs. Both the blog title, and the individual post titles, in many blogs, are clickable link captions. The blog title links to the blog home page, and / or the post titles link to the individual post pages.

Some blog owners get confused, when they try to set the colour of the titles, to a custom colour - and see link colours (which vary according to status), instead of the selected custom colours.

With some templates, both the blog title, and the post titles, may be captions for "smart" links.

A "Smart Link" is clickable, only when it leads to a different page.

With a smart link, the caption is clickable only when you are viewing a page not targeted by the link. When the link is clickable, it becomes subject to the "link" vs "visited link" colour combination.

With a blog that uses a custom colour title, and links in the titles, you will have 4 possible title colours.
  • Custom title colour.
  • Link colour.
  • Visited link colour.
  • Hover colour.

The above colour settings are provided, for some templates, when one uses the Template Designer "Advanced" menu. All settings are not included on all templates - though you can add any needed setting, with a little work.

A post title is clickable, only when the post is viewed on an index page.

With a smart link, the title in question will be a link only when you are not viewing the page that's targeted by the link. The blog title smart link, for instance, will point to the blog home page - and each post title smart link will point to the individual post page.
  • When you are viewing the blog home page, the blog title will not be clickable. Each post title will be clickable link captions.
  • When you are viewing an individual post, the blog title will be a clickable link caption, and the post title will not be clickable.
  • When you are viewing an archive retrieval or label search, both the blog title and posts titles will be clickable link captions.

It appears that the post title smart links are enabled, when the post permalink is part of the published date / time, in the post footer. This option was common, with older templates; with some (but not all) Layout and Designer templates, it may also be available.

If the post permalink is not provided in the post footer link, it appears that "smart" links may not be an option.

If you don't want the "smart link" colour action, you can add a CSS rule, and make page / post titles a consistent colour.

h3.post-title {
color:#000000;
}

This will, for instance, make all titles black. Be observant, though - and make sure that this works, consistently, for you!

Friday, December 12, 2014

The Mysterious StatCounter Log Proxy Address Entry

We're seeing the occasional evidence of concern, in Blogger Help Forum: Get Help with an Issue, from people who spend too much time examining their StatCounter logs.
Why do I see "62.210.181.15:3130", in my StatCounter logs, as a referring site - reported as unknown "pool IP proxy" - and showing full BlogSpot.com and other sites' content?
This sounds scary - but it's not.

"62.210.181.15" is an unregistered proxy server address. It's like me calling myself "nitecruzr".

Google for "free proxy servers", to find such IP addresses listed.
Look for online advertisements (Google is your friend) for proxy servers. You'll see suggestions like "Surf from class, without interference". "62.210.181.15" is probably listed, in one of the suggestions.

"62.210.181.15" is probably some kidz, setting up an old computer, connected to their Mom's Internet service. Some old computers, useless for gaming, can be refurbished - and used as proxy servers. That's a popular activity, for geeks.

Unregistered proxy servers make sense, for various reasons.
By advertising only an IP address, the owners of the proxy can
  • Save money (no name registration, which generally costs money).
  • Prevent name based filtering by the school network admins.
  • It sounds kewl, and attracts more skool kidz.

So, all the kidz in one skool tell each other
Yeah, so what if the admins block FaceBook, just go to "62.210.181.15", and surf from there!

That's all that it is, just people bypassing network security, at the office or school, and surfing. You see the entries in your logs, because they are surfing your blog.

Proxy servers make good tools, when you need to vary your apparent geographical location (for testing). If you're going to use one, just use it for read only surfing.

Only use unregistered proxy servers for insecure, read only surfing.
Internet activity that requires a password and userid (FaceBook, Google+, Twitter) will use SSL - and most free proxy servers do not provide an SSL connection. In no way would I ever use a proxy server, without SSL, and enter anything confidential or secret.

If you use a proxy server for publishing comments on a Blogger blog, for instance, you'll be publishing anonymous comments, because you won't be able to login to Blogger.

The ":3130" changes for every connection, because each number there is used by each different customer of the proxy. Those are outgoing port numbers, on the proxy server.

Get back to work, on your blog.

Thursday, December 11, 2014

Confusion From Comments And The CAPTCHA

This week, we're seeing complaints from quite a few angry blog owners, in Blogger Help Forum: Get Help with an Issue.
Why do I have to solve a CAPTCHA, to comment on my own blog?
and
Everybody sees a CAPTCHA - even if they are logged in to Blogger!
Previously, the CAPTCHA was visible only to those not logged in to Blogger, or to those wishing to comment, anonymously.

It appears that the full page and popup window comment forms were updated, possibly to make the CAPTCHA form more usable, for those blog readers who are using a computer subject to filtering of "third party" cookies.

The CAPTCHA appears to be always required.

The effect that we are now seeing is that the CAPTCHA appears to be required, for all comments, when the full page and popup window forms are used.

In some cases, even with the CAPTCHA displayed, you can publish without solving.

  • If you are authenticated, the reCAPTCHA, though displayed, may not require solution.
  • If you are authenticated, and a blog member, neither the ezCAPTCHA nor the reCAPTCHA should require solution.

In either case, simply compose and Publish your comment.

People who wish to publish anonymously will always have to solve a CAPTCHA.

Unfortunately, people who are publishing anonymously will still need to solve the CAPTCHA. The non optional reCAPTCHA, which gets displayed, is not as easy to solve as the optional ezCAPTCHA.

Cookie filtering, once again, may be part of the problem.

To increase the confusion, people using a computer where "third party" cookies are filtered will be treated as if they are publishing anonymously, and will have to solve the reCAPTCHA. Some people, who think that they are properly authenticated, will find out otherwise, if they try to publish a comment without solving the CAPTCHA.

Continuing to cause confusion, in some cases, comments entered may simply vanish, if the CAPTCHA can't be displayed when necessary. This, is another consequence of cookie filtering.

Sunday, November 23, 2014

Change Per Post Comment Settings, One Post At A Time

Occasionally, we have a blog owner trying to enable commenting, on a blog - and being unsuccessful diagnosing commenting problems.

Checking the per blog comment settings, in the the dashboard menu under Settings - Posts and comments, there's no obvious problem. The problem, in some cases, is in the per post settings, in the Post Editor "Post settings - Options" wizard - but not all posts will have a problem.

The "Reader comments" setting, for any new post, is taken from the setting for the previously published post. If you publish a post today, with "Reader comments" selected as "Don't allow", the next post will also be set to "Don't allow" - unless you change the setting, before publishing. Similarly, if it's set to "Allow", the next post published will have it set to "Allow".
  • Allow
  • Don't allow
That's the choices, for each new post.

If the setting for any post is wrong, according to your policy, it's up to you to change the setting, for that post.

Since the per post setting overrides the per blog setting, any existing posts, with the setting "Don't allow", will not allow comments. To change this, you have to edit each post, one by one, and change the setting.

If the setting is "Allow", and you want to disable comments, you have to change the per post setting, one post at a time. Again, any new posts will then have the setting "Don't allow" - but any existing posts will have to be changed, one post at a time.





If you occasionally disable comments, check this setting before you publish a new post - and make sure that comments are enabled, when appropriate.



If you backdate a post, and publish it before any previously published posts, the setting for the previously published posts won't change. If this creates a range of posts, with inconsistent settings - some allowing comments, the others not allowing comments - you'll still have to change the setting as you wish, for each post, one by one.

If the setting for a post is currently "Allow", and a post has comments, you'll have 3 options for that post.
  • Allow
  • Don't allow, show existing
  • Don't allow, hide existing
That's the choices, for each post with comments.

If you're in the habit of changing the comment setting for various posts, you'll want to check the setting, for each new post - and make sure that it's appropriate. Better that, then to have to change a whole bunch of posts, one by one, later.

Sunday, November 16, 2014

Confusion About GMail Vs Non GMail Based Email

Long ago, when diagnosing a problem thought to involve email, in Blogger Help Forum: Get Help with an Issue, we would ask a very simple question
Is your Blogger account based on a GMail - or non GMail - email address?
And we would carefully add
Please, do not state your email address, here!
The latter request was to prevent theft of peoples Blogger accounts.

Now, in many cases, we must qualify the question of email address. We also ask.
Is your email provided by your employer, ISP, or school network?
and even
Do you read your email in a browser window, or a local email client?

Modern email distribution is not always homogeneous.

Both questions reflect the complex nature of email delivery, that is a part of Internet reality.

Few people can accurately diagnose their problems, based only on the simple question
Is your Blogger account based on a GMail - or non GMail - email address?
The lines between GMail, and non GMail email accounts - and addresses - are not absolute, any more.

Both GMail and non GMail addresses may be used in a local network.

GMail, and non GMail addresses, alike, may use GMail browser based email, in delivery and display. And GMail accounts may use non GMail email systems, for addressing, delivery, and / or display.

These variations can lead to interesting scenarios such as mysterious loss of blog membership invitations, and of email subscriptions. And options for Blogger account recovery become more complicated - with password synchronisation issues, between the email account and the Blogger account.

Thanks to Google Apps based domains, and the ability to provide non GMail addresses which use GMail, anybody can use a non GMail address with GMail based delivery and display. Some people have even setup Blogger accounts, based on Google Apps based email addresses (again, appearing to be non GMail based) - though this is not recommended.

Managed domains may use GMail delivery, and a non GMail email address.

Corporate email systems, ISP provided email, and schools (of all grades, elementary through university) may use Google Apps based email. Many large local network based email systems have been "upgraded" to use cloud based email, such as GMail, for delivery and display. The results are not always beneficial.

And, thanks to "push / pull" GMail options, where an individual GMail account can be configured by a knowlegeable account owner, even individual account owners can use a GMail address, with non GMail delivery and display - or can use GMail display, for non GMail based address / delivery.

With computer owners who do not care or know about what email system they use, with where the individual messages may be filed, and with security filters that update without notice, loss of email messages is common.

Bounced email does not get dropped into the "Bulk" / "Spam" folder.

Note that "bounced" email may not be treated as spam. Some "bounced" email never gets as far as a spam filter - it may simply be rejected. You will look, in vain, in the "Bulk", "Inbox", and "Spam" folders.

This will interfere with account recovery - if you can't find the password reset email, how do you recover control of the account?

The simple question
Is your Blogger account based on a GMail - or non GMail - email address?
just is not accurate, when diagnosing all Blogger problems.

Sunday, November 9, 2014

Use "Quick Edit" To Bypass The Dashboard Menu

One very useful Blogger feature is the option to bypass the Blogger dashboard - to edit the various gadgets, and existing blog posts.

The feature, termed "Quick Edit", provides two different icons, generally visible to the proper recipients, with the option enabled, on the published blog.
  • The "Quick Edit" "pencil" is visible to administrators and authors, in the posts toolbar, to the right of the "Email Post" icon. This will generally be in one of the post footer lines.
  • The gadget "screwdriver / wrench" icon is visible to administrators, to the lower right of each template gadget (except for "Blog Posts").
Though the "screwdriver / wrench" icon is more visible, that icon has no name, and no selection option in the Blogger dashboard. And, there are more mysteries.

The "Quick Edit" option is selected using "Configure Blog Posts", as "Show Quick Editing".

Most blog owners enable "Quick Edit" on their blogs, routinely.


What I see, of the"Search Me, Direct" gadget, in this blog.


The Quick Edit icon, that I see. You should not not see the icon, when you view this blog - but you may see it, on a gadget in your blog, when you view your own blog.


You enable "Quick Edit" from the dashboard Layout page.
Though the option affects visibility of the "screwdriver / wrench" icons, in the blog template, there is no dashboard Settings selection. It is only selected as a post template option, in "Configure Blog Posts".

The "Configure Blog Posts" wizard is accessible only by Editing the "Blog Posts" gadget, from the dashboard Layout wizard. There is no "screwdriver / wrench" icon which allows access to the "Configure Blog Posts" wizard.

Names used to identify the "Quick Edit" icon may vary.
Adding to the mystique here, residents of Europe may term the "wrench" as a "spanner". Long ago, some blog owners referred to the "screwdriver / spanner / wrench" icon as "dragonflies".

Both the "pencil" and "screwdriver / wrench" icons may or may not be consistently visible. Both icons have been known to be invisible / non functional, with improperly configured cookie or script filters.

The icon may be visible, even when not operational.
And thanks to caching, a blog owner may see either the "pencil" or "screwdriver / wrench" icon when logged out of Blogger - and mistakenly conclude that the public, in general, is able to access the Dashboard or Post Editor for his blog, and change blog options or edit posts. Having logged out, then clicking on any visible icon - or clicking on a carefully configured link URL, we can verify that no illegal access is possible.

And some blog owners, thanks to an intriguing terminology variation, may refer to the "pencil" as an option for editing a "blog".

All that said, use of the Quick Edit URL - with Quick Edit enabled or not - can be very useful, in removing gadgets properly identified.

Thursday, November 6, 2014

Blogger Terminology - Blogs Vs Posts

Sometimes, we see odd confusion in Blogger Help Forum: Get Help with an Issue.
I deleted my blog - can somebody help me restore it? I worked so many days writing it!
or alternately
I am trying to write a new blog, but it says my url has already been taken (by me).
If the first owner is kind enough to include the URL of the deleted "blog", we may use our favourite online diagnostic tool - and discover that the blog is still online, and not deleted! In the second case, we may find a new blog, with one post.

Investigating further, we discover that the problem here involves terminology. This article that I am writing, "Blogger Terminology - Blogs Vs Posts", is a post, which is part of my blog, "The REAL Blogger Status" (which right now is actually The ONLY Blogger Status - but that is another tale).

The terminology here is pedantic, to us - but it's very real, to the blog owner who has just deleted an important post. Or to the owner who has published one post - and now wants to publish a second (not blog, post).

A Blogger blog is a collection of pages and posts, under a common root URL.

A Blogger blog contains pages and posts.

You publish new posts (and pages), to a blog, to add indexable content. Both pages and posts will add value, given informative, interesting, and unique material.

So why do some people confuse blogs, and posts?

So what is the confusion, between blogs and posts? I've seen some helpers muse that social networks, like FaceBook, may offer the option to create a "blog" as part of your Wall. A FaceBook "blog", which is equivalent to one Blogger "post", becomes one more article that's part of the FaceBook experience - which is passed on by one's acquaintances.

People used to writing on FaceBook walls may be used to creating a "blog", which we simply call a "post". It's a simple mistake. Similar to "blog" vs "post", some blog owners confuse "pages" and "posts".

Call it a "blog" - or a "post" - your choice - just please don't work on it, unpublished!

Whatever you wish to call it, please don't spend days editing it, before Publishing. Terminology aside, losing days of work is not a trivial concern. The lament described above is very real, for too many blog owners.

Also, don't create a "duplicate" blog, to publish a new article - add a post (or a page) to the existing blog.

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