Recently, we've been seeing a number of reports in Blogger Help Forum: Something Is Broken, from people suddenly unable to login to Blogger and maintain or publish their blogs.
It appears that more and more private network owners are converting their email and office applications suites, to use Google Apps / Docs. This gives the various employers and schools the ability to block people, using their email, from also using extraneous / unnecessary services like Blogger and YouTube - and encourages the employees and students to spend their time more productively.
People with Blogger accounts, that are based on the converted email domains, are seeing problems accessing their blogs.
Part of the Google Apps / Docs package includes the ability to disable the use of various Google products and services, to people using accounts in the domains.
Blog owners are locked out of Blogger, with new managed domains.
People with Blogger accounts that are based on the newly converted domains are finding themselves locked out of Blogger.When I login, I get the message.Blogger has not been enabled by the administrator of the domain employerdomain.com.
What do I do, now?
Not all domain administrators, even for those domains which use GMail / Google services for non "gmail.com" email addresses, believe Blogger blogs to be an essential service. Some domain administrators will forbid you to access non domain email services, from their domains.
Not all domain administrators know how to manage the domains properly.
Administrators of small domains, having just converted to Google Apps, may not be aware of the Services settings in their domains, and may need coaching - even if sympathetic to your needs. Any willing domain administrator can refer to Google Apps Help: Add Google Apps services to your account, for instructions on adding the Blogger service to the domain, that you need to use.
The bottom line is that, if your Blogger account is based on an email domain that has been recently converted to Google Apps, you may have some work ahead of you - if you want to use your Blogger account.
Recently, we've been seeing a number of reports in Blogger Help Forum: Something Is Broken, from people suddenly unable to login to Blogger and maintain or publish their blogs.
It appears that more and more private network owners are converting their email and office applications suites, to use Google Apps / Docs. This gives the various employers and schools the ability to block people, using their email, from also using extraneous / unnecessary services like Blogger and YouTube - and encourages the employees and students to spend their time more productively.
People with Blogger accounts, that are based on the converted email domains, are seeing problems accessing their blogs.
Part of the Google Apps / Docs package includes the ability to disable the use of various Google products and services, to people using accounts in the domains.
People with Blogger accounts that are based on the newly converted domains are finding themselves locked out of Blogger.When I login, I get the message.Blogger has not been enabled by the administrator of the domain employerdomain.com.
What do I do, now?
Not all domain administrators, even for those domains which use GMail / Google services for non "gmail.com" email addresses, believe Blogger blogs to be an essential service. Some domain administrators will forbid you to access non domain email services, from their domains.
Administrators of small domains, having just converted to Google Apps, may not be aware of the Services settings in their domains, and may need coaching - even if sympathetic to your needs.
The bottom line is that, if your Blogger account is based on an email domain that has been recently converted to Google Apps, you may have some work ahead of you - if you want to use your Blogger account.
Since 2009, I've been explaining the intricate relationships between Blogger accounts, email addresses, and Google accounts.
One of the challenges of logging in to Blogger or Google involves account names and passwords, that may be shared with an email account that is the basis for the Blogger / Google account name.
Non GMail based Blogger / Google accounts initially share an account name / email address with the source non GMail email account. If you change a non GMail email address, the Blogger account name will not change. If you delete a non GMail account, the Blogger account is not deleted. Finally, even with shared account names, the passwords between the email account, and the Blogger / Google account, are not automatically shared.
With a GMail / Google based Blogger account, on the other hand, both the account name and password will be shared - since it's the same account. If you delete a GMail / Google Blogger account, the Blogger account - and all owned blogs - are also deleted.
Besides the account name / password confusion, use of the Google login wizard is complicated by use of Google Apps based email accounts.
Use of the new Google login wizard is a challenge because of the blind login process - and the lack of detailed diagnostics, when an incorrect account name or password is entered. The lack of detailed diagnostics helps prevent hacking of our Google accounts, when our email address and various personal details become known to the public. Any mistakes result in one monolithic error.The email or password you entered is incorrect.
Google Apps based email accounts are a frequent concern, when frustrated custom domain owners need to access their Google Apps accounts, to either update domain registration payment details, or to access the registrars domain management dashboard.
Google Apps access, which uses the Google multi-account login wizard, is complicated by domain owners who do not realise (or remember) the non GMail based Google Apps account name - or the password.
Before Google Apps based email domains became an issue, it was possible to easily identify non GMail based Blogger / Google accounts, as opposed to GMail based accounts, based on one significant detail - the absence of "gmail.com" / "googlemail.com" in the account name.
Observing that a given Blogger account name did not include "gmail.com" / "googlemail.com", we could advise a Blogger account owner of the issues involving account name / password sharing, between the source email account, and the Blogger / Google account.
Thanks to the existence of Google Apps based email domains, it is now possible to have GMail / Google accounts which lack the "gmail.com" / "googlemail.com" in the account name - and we see the confusion.
- Some blog owners may delete an unused "non GMail" Google account, not realising that they are deleting the necessary Blogger / Google account that owns a given blog.
- Other blog owners may be unable to use the Google login wizard effectively, since they don't understand that a non "GMail.com" account may be a Google account.
- And, in truly unfortunate scenarios, we have blog owners who lose control of their blogs when their employer, Internet Service Provider, or school converts their domain to use Google apps management
Just as it's impossible to canonically identify "legacy" accounts, it's a challenge to adequately describe the issues specific to Google Apps based non "GMail.com" Blogger / Google accounts. Control and synchronisation issues, relevant to both the account names and passwords, will always cause confusion, to Blogger blog owners.
Articles about regaining account control - and proper use of the new Google One Login wizard - will be referenced frequently, in Blogger Help Forum: Something Is Broken.
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