We have numerous blog owners report that they cannot access their Blogger dashboards. Every time I login to Blogger, I get We're sorry, but we were unable to complete your request.
When reporting this error to Blogger Support or on the Blogger Help Group, please:
Describe what you were doing when you got this error.
Provide the following error code.
bX-w7tr63
What should I do?
The only answer here is to replyDon't use Internet Explorer V11.
In Blogger Help: Compatible browser and operating systems, we notice, quite conspicuously, the absence of Internet Explorer 11, from the table.Blogger works with the following browsers and operating systems:
The most current version of Internet Explorer listed is V10, with the annotation* For best results, turn off Compatibility View.
If you have a computer with Internet Explorer V11, you're going to need a third party browser - Chrome or Firefox. Otherwise - sorry - you won't be able to use Blogger.
Apparently, IE V11 contains too many internal changes, for Blogger Engineering to update the dashboard utilities, so IE V11 will be reliably usable - Compatibility View enabled, or disabled. Blogger has simply decided to not support IE V11, until they can properly update.
Like the predecessors, "bX-rjv21c" and "bX-sf96g4", this bX code can be cleared only by action of the blog owner - who must use a different browser, to access the Blogger dashboard.
For several weeks, we've seen a steady stream of problem reports, in Blogger Help Forum: Something Is Broken, about the latest monolithic error in Blogger history.
bx-hg9hg2
From several conversations with Blogger Support, it now appears that this latest error code (and a few similar ones) is related to Internet Explorer, and the use of Compatibility View. Apparently, Blogger Engineering has finally updated Blogger so it is compatible with Internet Explorer V11 - and having done so, has made it incompatible with V11 using Compatibility View.
The simplest way to resolve the bx-hg9hg2 is to reset Internet Explorer.
Many Blogger blog owners may be using Internet Explorer for more than just Blogger blog maintenance - and may not appreciate the possible effect on access to other websites, caused by a browser reset. In this case, it may be better to Edit the Internet Explorer settings, and remove Blogger from Compatibility View.
To edit Compatibility View, you use the browser Tools menu, and select "Compatibility View Settings". Select any or all entries referencing "blogger.com", and hit "Remove", then "Close".
Having either reset Internet Explorer, or edited the Compatibility View list, you may next need to restart Internet Explorer.
A third possibility would be to use a different browser, until Blogger Engineering resolves all issues with IE V11 and Compatibility View. This may not happen immediately, however - and some blog owners may prefer to use IE in general. Advice to "Use a different browser" is not always appreciated, by every blog owner.
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