Sunday, October 30, 2011

Stats Not Displaying Individual Posts, In Detail Lists

For several days now, we've seen various reports from anxious Blogger blog owners, in Blogger Help Forum: Something Is Broken, lamenting the lack of detail information in their Stats logs.
My Stats logs does not show the page views for particular posts.
This is just one example, of the many ways that blog owners perceive, and report, the ongoing problem.

If you look at the Stats Overview or Posts display, for any blog with any popularity, in the "Now" or "Day" time range, you'll likely see the well known advice
No stats yet, check back later.
When initially reported, this was only visible in the "Now" time range. Now, the effect is seen in "Day", and for some, less consistently trafficked blogs, in "Week" also. The effect is visible, consistently, in both the Classic GUI (brown / dark blue display), and the New GUI (2011) (brown / orange on white display).

This problem is apparent, for most blogs, in the "Posts" tab.
Most blogs with consistent traffic will show this affecting only the detail Posts lists. The "Now" and "Day" Posts lists, as noted, show "No stats yet, check back later.". The "Week", Month", and "All time" Posts displays show the Posts lists from before the problem first occurred. Both the Posts names in the lists, and the pageview counts for each post listed, are frozen.

This blog shows no effect in pageview counts, outside the Posts detail lists. I've carefully examined the graphs for "Now", "Day", "Week", "Month", and "All time", in both the Classic and New GUI, for this blog - and I don't see any count discrepancies. Your observations may agree or disagree - and I await your comments.

We have a Rollup discussion, in Blogger Help Forum.
We have an ongoing rollup discussion, in Blogger Help, where the scope of the problem is being discussed. My original perception of the problem began as we explored the latest wave of referer spam; I am today trying to determine if the two events are related.

An earlier outage may be related to this problem.
We also had an interesting 2 hour outage, a week ago, where no Stats data (counts, or details) was available for the previous week - and some blog owners are wondering if that issue is related. We have no references for the latter episode, as we escalated that problem in real time, and Blogger Support was able to fix it, immediately.

That problem was complete (as noted, both counts and details were available), it was immediate (it showed on all Stats displays for the previous week, retroactively), and it was total (the immediate nature and effect on the forums made it an obvious BloggerFire). This problem, according to my observations, is neither.


(Update 18:00): Blogger Support has fixed this problem.

Elm0D

Author & Editor

Has laoreet percipitur ad. Vide interesset in mei, no his legimus verterem. Et nostrum imperdiet appellantur usu, mnesarchum referrentur id vim.

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